Social Business Director

Overview 

After a few new client wins, and some awesome work in the pipeline, we're looking for a passionate Social Business Director to join our team. We're looking for someone who shares our obsession and excitement for what's next in social, and someone who wants to grow their craft, grow their career and grow ideas that shift culture. 

As a Social Business Director at Eleven you would manage and nurture some of our tier one clients, overseeing the implementation of social strategies, creative campaigns, content creation and influencer programs. 

You would work with some of the best minds in the industry, while doing the best work of your career and have a lot of fun along the way. 

Key responsibilities 

• Build strong, trusted client relationships and act as the senior go‑to across accounts 
• Shape smart, culturally relevant social and influencer strategies using the latest trends and insights 
• Lead creative campaign ideas, blending strategy and creativity to deliver work that stands out 
• Source, brief, and oversee a mix of talented creators and social media managers to produce scroll‑stopping content 
• Set the direction for multi‑platform content calendars and guide teams through their development and rollout 
• Spot emerging trends and opportunities across social platforms to keep clients ahead of the curve 
• Oversee paid social strategy and execution, ensuring it ladders up to bigger campaign goals 
• Provide senior oversight of community engagement, making sure brands show up in the right way across platforms 
• Help shape, review, and analyse social reports, turning performance into clear next steps 
• Manage projects independently, keeping work running smoothly and to a high standard 
• Take ownership of day‑to‑day operations, including project management, timelines, resourcing, forecasting, invoicing, and financial reporting 

You would 

• Have 7-8+ years experience  
• Be obsessed with social and know what's new and hot in the social and digital space 
• Be fluent in a wide range of social platforms from TikTok and Pinterest to Reddit and LLMs 
• Love ideas, creativity and believe in the power of social-first creative to drive business outcomes 
• Look for ways to turn it up to eleven – pushing for the best outcomes, always 
• Be a creative problem solve 

Perks 

Wellbeing​ 

• Summer Fridays: We finish early (at 3pm) every Friday in Summer​ 
• Homeland leave: Annual leave taken in your Homeland can be matched with a period (50% of your annual leave), subject to approval​ 
• Birthday Leave: Every employee is granted an extra day of leave for their birthday​ 
• Parental support group: A support network for parents to help perform your best at work and home ​ 
• Fit Club (Sydney): We offer 24 hours a day, 7 days a week access to SNAP gym (Pyrmont) for $10 a month​ 
• Healthy snacks: We provide fruit, breakfast cereal, bread etc. and a range of other healthy snacks, and a few treats​ 
• Employee Assistance Program (Wellbeing Hub): Through our Employee Assistance Program (EAP), you'll get the support that you need along your wellbeing journey and have access to the tools, resources and services that you need to live your best life, both at home and at work​ 

Personal development ​ 

• Development plan: Everyone receives a yearly, tailored development plan based on their goals and objectives ​ 
• Formal training: We provide a range of internal and external training opportunities, often at a group level and mapped to needs​ 
• Informal training: We run a program of Listen & Learn for on the tools and practical skills​ 
• Flexibility policy: We work 4 days in the office, 1 day WFH (Fridays)​ 

Entertainment​ 

• Social Collective: We host monthly events - big and small - to put pens down and enjoy some time out​ 
• Coffee Club: We have free barista made coffees every Tuesday​ 
• Lunch Club: We have (free) lunch together every Thursday 

Giving back​ 

• Giving back: In addition to our group volunteer activities, everyone gets one day per quarter to give back ​ 

Offers​ 

• Staff discounts: We have access to great discounts for brands like Samsung, Bugaboo and more​