- Work for a fantastic premium brand that respects diversity & sustainability
- Great team, benefits and flexible work environment
- Paid on-the-job training, in-house programs & career development
CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.
About the Role:
ECCO Sydney City is looking for highly motivated and competitive Retail Team Leader with a passion to succeed. Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves!
Tasks & Responsibilities:
- Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives.
- Provide input with staff scheduling and assist in recruitment activities.
- Ensure Visual Merchandising plan and Mystery Shopper standards are upheld.
- Oversee customer returns and inventory management.
- Train the team on product, VM and sales techniques
Skills & Experience:
To be successful in this role you will:
- Have previous retail management experience as a store manager or assistant store manager.
- have demonstrated success in achieving KPIs and sales targets.
- Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
- Be a collaborator and natural people-person who thrives on building relationships.
- Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment.
- Possess persuasive communication skills and an agile leadership style.
- Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team.
Perks & Benefits:
- Flexibility and work/life balance through rostering
- Structured coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
- Reward and recognition programs, including a lucrative sales bonus incentive and monthly awards.
- Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
- Pride in working for a globally successful, diverse & environmentally conscious employer.
- ECCO provides a progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.
If this sounds like you...
APPLY Today!
To see more of ECCO please visit: https://www.tiktok.com/discover/ECCO?lang=en