Professional offices in Norwest Business Park, close to Metro station and easy parking.
E-Commerce Coordinator – Affiliate Marketing and Third Party Marketplace
CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.
About the Role:
Reporting to the E-Commerce & CRM Manager, the role of the E-Commerce Coordinator focuses on the management and growth of our affiliate marketing channel, our third party marketplaces, as well as general support to the E-Commerce department.
Tasks & Responsibilities:
Affiliate Marketing
- Work with affiliate partners, ecommerce team to manage existing and build new affiliate relationships.
- End to end management of placements, setting up of CPA’s, flat fees and all billing requirements.
- Monitor performance and use analytic tools to report on outcomes on a weekly, monthly and quarterly basis.
Marketplace
- Build effective relationships with third party platforms.
- Work with the ecommerce team to optimise gross margin across all third-party platforms.
- Look for new marketplace opportunities and areas for growth and expansion.
- Day to day operations which includes adding new materials, updates to material features and benefits and pricing checks.
- Set up promotions on marketplace platforms and ensuring timing is as internally discussed.
- Manage the marketplace customer service on all platforms.
- Process returns on a regular basis.
General Ecommerce
- Support the recently acquired NZ business with general e-commerce tasks as required.
- Support the AU eCommerce team with daily tasks as needed.
Social Media
- Create paid social media ads and monitor performance.
- Deliver regular reporting on social media performance and provide insights on ways to improve performance.
- Assist with the monitoring and moderation of the social media platforms and own community engagement.
Skills & Experience:
To be successful in this role you will need the following:
- 2+ years’ experience working with affiliate platforms and relationship management.
- Experience working with third party marketplace platforms and partnerships.
- Experience working with third party platforms and partnerships.
- Basic proficiency in essential digital marketing tools and platforms such as Google Analytics, G Suite, Facebook Ads Manager, and Google Ads.
- Experience with working on Meta and customer engagement.
- Excellent written & verbal communication skills required.
- A positive and engaging communication style.
- Ability to build strong relations.
- Demonstrated ability to multi-task.
- Ability to work independently and in a team environment.
- Highly organized with strong attention to detail.
Perks & Benefits:
- Pride in working for a globally successful, diverse & environmentally conscious employer.
- Flexibility and work/life balance with Hybrid and WFH options.
- Be part of a dynamic and motivated team.
- Convenient location, close the Metro station and free parking.
- Staff discounts.
- Training and career progression opportunities.
If this sounds like you...
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