Sales Support RepresentativeHybrid

About Us:

For over a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand. From protecting iconic landmarks to adding colour to everyday spaces, our work makes a lasting impact.

Proudly part of the DuluxGroup and home to some of the region’s most trusted and beloved brands including Dulux, Berger, Acratex, British Paints, and Porter’s Paints - you’ll be joining a team of passionate people globally who are proud to create, innovate, and lead.

We’re consistently recognised as one of ANZ’s most trusted brands, and we’re committed to building better futures - for our customers, our communities, and our people.

What You’ll Be Doing:

As a Sales Support Representative, you will be the main point of contact for Dulux Trade account holders, making outbound calls to connect, understand, and qualify customer partnerships. Your goal will be to identify growth and improvement opportunities within existing accounts while representing one of Australia’s most trusted brands. You’ll collaborate with internal stakeholders to resolve customer concerns, maintain accurate records in the CRM system, and support the wider sales team in achieving account objectives. This role offers ongoing coaching, mentoring, and career growth opportunities, including pathways into other sales and business-focused functions.

Our Benefits:

• Up to $1,000 net annually to cover private health extras gap costs
• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We’re Looking for:

• Excellent communication skills, with confidence to ask open questions and uncover customer insights
• Strong listening skills and an empathetic, curious approach
• Comfortable conducting entry-level sales conversations
• Previous sales or customer service experience
• Ability to manage and update customer information accurately in a CRM system

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.

If this sounds like an environment you would like to be a part of, please apply online!