AI Experience LeadHybrid

About Us

DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we’re home to trusted names like Dulux, Selleys, Yates, Cabot’s, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers.  

Our Group Functions cover Supply Chain, Sales Capability, Finance, People & Culture, IT & Digital, and Legal are an integral part of our Business Units that enable growth and operational excellence. They provide the insights, technology, and expertise that keep our businesses agile and future ready. Joining DuluxGroup means contributing to iconic brands, working in a collaborative culture, and enjoying opportunities for career growth and flexibility. 

Join our IT team in one of many newly created roles at the heart of DuluxGroup’s digital transformation, helping deliver a major business upgrade across SAP, Microsoft Dynamics 365 and Databricks.

What You’ll Be Doing   

• Develop strategic roadmap, ownership model and decision pathways for the employee AI experience
• Establish a structured process to discover, assess and prioritise AI opportunities
• Translating genuine employee and business problems into polished, supported and measurable AI experiences
• Defining quality standards for AI agent design, grounding, testing, publication, support and retirement
• Coordinating the evaluation of AI tools, platforms and vendors, with consideration for security, scalability, supportability, cost and employee fit
• Building persona-based adoption and enablement pathways that strengthen employee confidence and capability 

Our Benefits

• Up to $1,000 net annually to cover private health extras gap costs  
• Exclusive discounts on DuluxGroup products and partner offers  
• Stay active anytime, anywhere through our partnership with Fitness Passport  
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one  
• Market leading learning, development and career pathways  
• Access to our Wellbeing Hub and full EAP support  

What We’re Looking for

• Proven experience leading AI, digital product, service design, adoption or modern workplace capability within a complex enterprise
• Strong knowledge of enterprise AI products, employee agents and practical AI use cases
• Experience in AI experience design, evaluation, product discovery and lifecycle management
• An understanding of responsible AI, privacy, information protection and governance
• Familiarity with Microsoft 365, Copilot, Claude, ChatGPT and automation ecosystems
• Experience with change, communication, adoption and learning approaches
• The ability to influence senior technical and business stakeholders 

We Value Potential and Passion

At DuluxGroup, we believe that the right attitude and a willingness to learn can be just as important as meeting every requirement on a job description. If you’re passionate about IT and excited about this role, we encourage you to apply even if you don’t meet all the essential criteria. We value diverse experiences and perspectives, and we are committed to providing opportunities for growth and development.

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’  

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.   

By joining us, you will be a part of a long-term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.  

If this sounds like an environment you would like to be a part of, please apply online!