Sales Representative - Telesales

So much good. So let’s make it better.

Lincoln Sentry Cabinet and Architectural Hardware: Lincoln Sentry is one of Australia's leading suppliers and distributors of hardware and components to the cabinet and furniture making industry; the window door and glazing industries and the niche industrial tape and insulation markets. Part of the ASX listed DuluxGroup the offering of Lincoln Sentry is simple – the best selection of quality products in 22 locations around Australia, underpinned by expert knowledge and advice.

You might not have heard of us, but we're sure you know the high-quality brands and products we’ve been distributing to the building industry for almost 40 years. With 25 locations across Australia, Lincoln Sentry is a proud part of the DuluxGroup family so we can support you as you grow with us. And while work is important, our top priority is to ensure you stay safe on the job, and get home to the people who matter most.

We’re really proud of all we’ve achieved over the years. But we’ve really only scratched the surface. Join us as our Sales Representative – Telesales and help us as we take something great and make it better.

Your opportunity

We have an exciting opportunity for a driven sales champion who is energised by reaching out and enhancing existing customer relationships. As a vital member of the Lincoln Sentry outbound team, you will offer exemplary, market leading service and be passionate about understanding your customers and their challenges, with solutions at hand. An expert in your customers’ purchasing habits and you will thoughtfully advise them on how Lincoln Sentry can meet their current requirements and also anticipate their future needs. You may assist them by servicing sales over the phone or help them with purchasing through our online service. Success in this role will be building solid and profitable relationships with your customer base and becoming their trusted advisor.

What you’ll bring

• Demonstrated experience in In-field Sales or Outbound/InboundTelesales. While experience in the trade industry is advantageous, it is not a mandatory prerequisite
• Proficiency in customer and account management is crucial. This involves maintaining strong relationships with clients, understanding their needs, and ensuring satisfaction
• Candidates should possess expertise in outbound sales techniques and be adept at consultative selling
• Familiarity with Customer Relationship Management (CRM) tools is an important technical skill
• Strong time management and prioritization abilities for handling dynamic sales environment

Why choose us?

You know when you get to do good, quality work with people you actually like? It feels good, eh? At Lincoln Sentry, you’ll find no-nonsense people who get in and get it done. We roll up our sleeves, share the load, then head home, safe and sound.

Tegan loves working for Lincoln Sentry because it means she can achieve a healthy work-life balance as she raises her young family.

“I’ve learned how to step back more here. I think it’s important to have a good work-life balance, and Lincoln Sentry is very supportive of that. You shouldn’t have to pull astronomical hours to get your job done. Here, you get all the tools and resources you need to find the balance that’s right for you.”

We know you give a lot. So here’s some of what you’ll get in return: 

• Industry-leading professional development programs
• 20 weeks paid parental leave for primary carers
• Total wellbeing support through our wellbeing app and our LifeWorks Employee Assistance Program
• Monthly Employee Celebration Program and Quarterly XCEED Program to recognise and reward your hard work
• Up to $1000 a year back on out-of-pocket medical expenses, through our ‘Gap Plan’
•  ‘Supporting our Communities’ employee action day

Looking for more? If you want to step up, there’s space for you to learn and progress - at Lincoln Sentry, DuluxGroup and beyond. Realising your full potential starts here.

Help us take something great and make it better

There’s so much potential here for the taking.

We have the plan. Now we just need you.

We are proudly part of DuluxGroup, so one of our DuluxGroup team members will contact you throughout the recruitment process on behalf of Lincoln Sentry.

DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing duluxcareers@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self.