Business Support CoordinatorHybrid

Our Company 

We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian and New Zealand homes. Today, DuluxGroup is a leading marketer and manufacturer of premium branded products that protect, maintain and enhance the spaces and places in which we live and work. Our people and values are the key reason to our continued success – we now have over 8000 employees globally. 

Your Role 

Reporting to the Dulux Training Academy Manager, you will coordinate training activities, manage learning platforms (SAP, Showell, Go1), update training materials, and generate insights through reporting. You’ll help equip internal sales teams and external customers with product knowledge through blended learning formats including e-learning, webinars, and workshops. Additionally, you will support brand advocacy initiatives for apprentices and contribute to building a best-in-class learning experience across all DuluxGroup business units. 

Key Responsibilities 

• Coordinate and support the delivery of national sales training programs, tools, and learning calendars through the Dulux Training Academy.
• Assist with reporting and data analysis to generate insights that inform training effectiveness and strategy.
• Manage and maintain the learning platform and content library, ensuring materials are current and user experience is continually improved.
• Lead communication and marketing efforts to drive awareness and participation in customer training courses and apprentice advocacy initiatives.
• Build and maintain strong relationships with TAFE institutions and industry partners to support training delivery and brand engagement.

Benefits  

• Stay active anytime, anywhere through our partnership with Fitness Passport and get unlimited, discounted access for you and your family to a wide range of gyms and pools across Australia 
• Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support 
• Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually   
• Give back to the communities in which we live and work, with our “Community Action Day” and other programs 
• Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth 
• 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.  
• Feel truly valued through our employee recognition programs 
• Enjoy generous discounts on DuluxGroup products and through our corporate partnerships 

Skills & Experience  

• Tertiary qualifications in Education, Business, or a related field are highly advantageous.
• Proven experience in coordinating training programs, ideally within a product training environment.
• Strong organisational and project management skills, with the ability to manage multiple priorities in a fast-paced setting.
• Excellent communication and interpersonal skills to engage effectively across teams.
• High attention to detail and a process-focused mindset, capable of delivering both accuracy and actionable insights.
• Proficiency in Microsoft Office and Learning Management Systems (LMS).
• A growth mindset with a passion for learning, innovation, and streamlining processes through new technologies. 

Imagine a better place 

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it! 

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.  

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.  

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.