National Store Operations Manager

Our Company:

For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints. Our Paints & Coatings Brands are proudly part of the DuluxGroup, home to some of Australia’s most iconic brands and 8000 employees globally.

Your Role:

We’re seeking a strategic and hands-on National Store Operations Manager to shape the future of our Dulux Trade store network. Based in Clayton, this leadership role is pivotal in driving team culture, national programs execution, operational excellence, and commercial performance across multiple channels—including Dulux Trade Centres, PaintSpot, Fosroc and RTP/RTC stores.

You’ll lead a high-impact national support team across store development, logistics, merchandising, and process improvement, while delivering on key financial and operational targets. This role blends strategic thinking with deep operational expertise and is ideal for someone with a strong background in network strategy, category management, store design and team leadership.

Key Responsibilities:

• Strategic Leadership & Network Development: Drive the development and execution of the national trade store network strategy
• Operational Excellence & Financial Performance: Deliver on key financial and operational targets, including sales and profitability budgets
• Inventory, Merchandising & Category Management: Lead a high-performing national support team operating as a unified network.
• In-Store Experience & Design Innovation: Set the benchmark for industry-leading in-store experiences. Oversee the design and execution of new store fit-outs and upgrades.
• Network Standards & Service Delivery: Establish and uphold operational standards across the store network. 

Benefits

• Fitness Passport: Unlimited discounted access to gyms and pools for you and your family
• Wellbeing Support: Holistic health resources and full EAP coverage
• Health Cover Gap: Claim up to $1000 annually on extras gap costs
• Community Impact: Paid Community Action Day and local giving programs
• Career Growth: Market-leading L&D and real career pathways
• Parental Leave: 20 weeks paid (primary carers) and 2 weeks paid partner leave from day one
• Recognition: Be celebrated through our employee recognition programs
• Discounts: Generous savings on DuluxGroup products and partner offers

 Skills & Experience

• Tertiary qualification in a relevant discipline such as Commerce, Economics, Business, or Marketing 
• Strategic thinking and category/merchandise management
• Store operations, fixed cost control, and credit processes
• Financial management and distribution experience
• Coaching, team development, and people leadership
• Strong written communication and verbal presentation skills

Imagine a better place

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it!

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

How to apply:

We are looking to speak with you asap, please apply online!