Territory Manager

Our company:

Lincoln Sentry cabinet and architectural hardware distribution business is one of Australia’s leading distributors of premium quality hardware and components to the cabinet making, window, door and glazing industries. Lincoln Sentry is proudly part of the DuluxGroup, home to some of Australia’s most iconic brands and 8000 employees globally

Your role:

We are seeking a dynamic and results-driven Territory Manager to join our growing team. In this role, you will be responsible for maintaining and growing relationships with existing customers while actively seeking new business opportunities to drive growth. Your ability to negotiate pricing agreements and provide exceptional customer service will be key to your success in this transactional and fast-paced role. You’ll also have the autonomy to negotiate pricing within established levels, giving you the flexibility to meet customer needs while supporting business objectives.

With a strong focus on product knowledge, and familiarity with CRM systems, you will play a critical role in both customer retention and business expansion. If you’re a motivated sales professional with a passion for delivering solutions and a great team player, we want to hear from you!

DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing Duluxcareers@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self.

Key Responsibilities:

• Maintain and grow existing customer accounts through regular interactions, ensuring customer satisfaction and business expansion.

• Identify and pursue new business opportunities, actively seeking new accounts to open and grow.

• Negotiate pricing agreements with customers, ensuring profitability while maintaining strong customer relationships.

• Manage a highly transactional role, including back order management, pricing arrangements, and exceptional customer service.

• Develop deep product knowledge, particularly in Bloom cabinet hardware, and leverage CRM systems to manage customer history and interactions effectively.

Benefits

·      Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support

·      Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually 

·      Give back to the communities in which we live and work, with our “Community Action Day” and other programs

·      Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth

·      20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.

·      Feel truly valued through our employee recognition programs

·      Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Skills & Experience

• Strong sales and negotiation skills, with the ability to manage multiple customer accounts and close deals efficiently.

• Excellent communication and interpersonal skills, capable of building long-term relationships with customers and colleagues.

• Technical product knowledge, particularly in cabinet hardware, or the ability to quickly learn and adapt.

• Experience working with CRM systems to track customer interactions and manage history.

• A proactive, self-motivated attitude with a focus on delivering results and achieving sales targets.

Imagine a better place

Lincoln Sentry is proudly part of the DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it!

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

How to apply:

We are looking to speak with you asap, please apply online!