Market Support Officer - Fosroc

About Us:

At Fosroc, we don’t just create construction solutions - we shape the skylines and infrastructure that define tomorrow. With over 30 years of expertise, we deliver cutting-edge technologies in concrete repair, waterproofing, and flooring for some of Australia and New Zealand’s most iconic projects.

Fosroc is a licensed brand to Parchem Construction Supplies, which is part of the DuluxGroup. We believe our people are the foundation of our success. That’s why we offer more than a role - we offer growth, recognition, and a culture that thrives on collaboration and innovation.

What You’ll Be Doing:

The Fosroc Market Support Officer (MSO) is a critical support role within the Fosroc Sales team, reporting directly to the National Sales Manager and providing essential administrative, CRM, safety, and specification support. Operating in a fast‑paced, high‑volume environment, the MSO manages multiple priorities to enable effective sales execution. Key responsibilities include coordinating Fosroc training bookings, supporting the sales team with customer portals such as Felix, Ariba, and Aconex, and managing leads and project pipelines. The role also ensures accurate CRM maintenance and provides ongoing support to enhance sales productivity and visibility. Working closely with the NSM, SSM, and the broader sales team, the MSO plays a vital role in executing strategic priorities and ensuring the seamless delivery of both financial and non‑financial objectives.

 Our Benefits:

• Up to $1,000 annually to cover private health extras gap costs
• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We’re Looking for:

• Provide end‑to‑end administrative support to the Fosroc sales team, delivering responsive and customer‑focused assistance to both internal and external stakeholders.
• Support sales leadership by anticipating business and customer needs, assisting with field activities, promotions, project forecasting, and reporting.
• Coordinate training calendars, manage CRM data, project pipelines, and support the effective use of sales systems including SAP and internal platforms.
• Monitor sales cost centre expenditure against budget and implement, record, and track safety control measures for the sales force.
• Collaborate cross‑functionally to deliver projects, applying strong analytical skills, attention to detail, and the ability to work independently or within a team with excellent time management, problem‑solving, and communication skills.

 Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.

If this sounds like an environment you would like to be a part of, please apply online!