Despatch Officer

Our Company

B&D Group, proudly part of the DuluxGroup, are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5 million garage doors worldwide. The company thrives on teamwork, innovation, and employee well-being, believing that success comes from a united team. It champions continuous improvement and bold thinking, encouraging staff to challenge norms and contribute ideas. Above all, B&D fosters a people-first culture, offering support, flexibility, and growth opportunities, with work-life balance deeply embedded in its operations.

Driven by purpose, united by values.

Your Role

Join our dynamic team in Clontarf QLD as a Despatch Officer. This full-time, permanent role supports our despatch operations, ensuring timely and accurate shipment of products. This is an exciting opportunity for a motivated, proactive individual. It is a high engagement and busy role, perfect for someone that enjoys working in administration and support. You will work with varied stakeholders and customers.

Key Responsibilities

• Coordinate product shipments and batch processing
• Communicate shipment details to internal and external customers
• Use SAP and Excel to manage dispatch tasks and generate reports
• Liaise with truck drivers and manage dispatch mailbox
• Support internal and external customers via email and phone

Benefits

• Stay active anytime, anywhere through our partnership with Fitness Passport and get unlimited, discounted access for you and your family to a wide range of gyms and pools across Australia
• Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
• Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually 
• Give back to the communities in which we live and work, with our “Community Action Day” and other programs
• Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
• 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
• Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Skills & Experience

• Proficient in Outlook, Excel, and PowerPoint
• Strong communication skills and ability to manage conflicting priorities
• Comfortable with repetitive tasks and adaptable to last-minute changes
• Experience in admin or sales admin roles is highly regarded
• SAP experience is a plus, but not required

Imagine a better place

B&D Group is proudly part of the DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it!

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here