Consumer Communications Manager

About Us

For over a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand. From protecting iconic landmarks to adding colour to everyday spaces, our work makes a lasting impact.

Proudly part of the DuluxGroup and home to some of the region’s most trusted and beloved brands including Dulux, Berger, Acratex, British Paints, and Porter’s Paints - you’ll be joining a team of passionate people globally who are proud to create, innovate, and lead.

We’re consistently recognised as one of ANZ’s most trusted brands, and we’re committed to building better futures - for our customers, our communities, and our people.

What You’ll Be Doing

As the Consumer Communications Manager, you will play a crucial role in planning and implementing communications strategies that align with the ever-changing needs of our customers. You will be responsible for interpreting customer behaviour, utilizing data from various sources to provide valuable and actionable market insights. Your ownership of brand and consumer activity plans will be instrumental in driving sales and profitability while increasing brand salience. You will cultivate partnerships to maximize our brand's reach.  

In this role, you will work with our agency village and internal stakeholders to ensure our brands are top-of-mind, growing preference, and ultimately increasing conversion rates for Dulux New Zealand. You will take strong ownership of the messages that consumers and resellers receive across our brand portfolio, ensuring consistency and effectiveness.

If you have a passion for communications, a knack for market insights, and a drive for brand success, then join us as a Consumer Communications Manager. Help us strengthen Dulux brands and make a lasting impact on the Dulux NZ business!

Our Benefits

• Let us support you with Life, total permanent disability and Health Insurance
• Exclusive discounts on DuluxGroup products and partner offers
• We will match up to 4% of your salary to Kiwisaver
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What we're looking for

To be successful in this role you will ideally have:

• Bachelor Degree, ideally in Business Management / Marketing
• A creative mindset! 
• Proven track record in managing projects and use of project management tools
• Proven track record to develop communications activities with sound business acumen
• Experience in communications, external agency management and delivery
• Successful track record of delivering commercial outcomes
• Strong data analysis and problem-solving skills
• Intermediate (or higher) understanding / skill in Excel, Word, PowerPoint, and other MS Office Applications
• Growth mindset, driver of new / improved systems and processes

Bring in your strategic thinking, resilience, and strong stakeholder skills. Perfect for a confident communicator who thrives under pressure.

Why join us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.

If this sounds like an environment you would like to be a part of, please apply online!