Dispatch & Facilities Administration Officer

About Us

Proudly part of the DuluxGroup, B&D Group are the market leader in garage door solutions and technology. Since 1956, B&D has been keeping homes and families safe while manufacturing over 5 million garage doors worldwide.

The company thrives on teamwork, innovation, and employee well-being, believing that success comes from a united team. It champions continuous improvement and bold thinking, encouraging all team members to challenge norms, make a difference and never stop learning. Above all, B&D fosters a people-first culture, offering support, flexibility, and growth opportunities, with work-life balance deeply embedded in its operations.

What You’ll Be Doing

Join a well-established manufacturing leader where you’ll play a key role in keeping operations running smoothly. This is a hands-on, dual-function role (65% dispatch / 35% maintenance admin support) suited to someone highly organised, detail-driven, and comfortable working in a fast-paced environment.

You’ll coordinate daily dispatch operations, ensuring products are delivered accurately and on time, while also supporting the maintenance team with essential administrative tasks to keep the site running efficiently.

Responsibilities

• Coordinate daily dispatch schedules and manifests, ensuring accurate and on-time delivery
• Liaise with transport providers, warehouse teams, and stakeholders to manage workflow and resolve issues
• Manage customer enquiries, inbox, calls, and maintain accurate records and reporting
• Support maintenance administration including work order tracking, scheduling, and parts coordination

Our Benefits

• Up to $1,000 annually to cover private health extras gap costs
• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We’re Looking for

• Previous experience in an administration-focused role
• Experience in manufacturing, logistics, or warehouse environments (advantageous)
• Exposure to dispatch or coordination work is highly regarded
• Strong organisational skills with the ability to manage competing priorities
• High attention to detail and accuracy
• Confident communicator across phone, email, and stakeholders
• Comfortable learning new systems and working in a fast-paced environment

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.

If this sounds like an environment you would like to be a part of, please apply online!