Receptionist: Discovery Resorts - Wilpena

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Resorts - Wilpena, the gateway to the breathtaking Flinders Ranges, 430 kilometers north of Adelaide. Experience the beauty of the 800 million-year-old natural amphitheatre of Wilpena Pound and share in unforgettable adventures like scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences. As the only accommodation in the Ikara-Flinders Ranges National Park, our resort offers a variety of stunning options, from glamping tents to modern resort rooms and campsites. Enjoy delicious local cuisine, exceptional stargazing, and become part of a team that immerses visitors in Australia’s stunning landscapes!

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Wilpena Resort recognises their commitment to traditional owners of the land in which we operate, and therefore, encourage applications from Adnyamathanha peoples.

About the Role

In this role, you’ll be the face of the resort, assisting guests with check-in, check-out, and everything in between. It’s a role that requires attention to detail, professionalism, and a warm, welcoming approach.

What you’ll do:

• Manage guest arrivals and departures efficiently and professionally
• Handle reservations and inquiries via phone, email, and in person
• Provide accurate information on facilities, tours, and local attractions
• Work closely with other resort departments to ensure seamless guest experiences

About you

• Experience in front office, reservations, or customer service (hospitality experience highly regarded)
• Great organisational skills and attention to detail
• Strong communication and computer skills
• A positive, can-do attitude with a commitment to delivering excellent service

Why work for us

• Competitive pay rates
• Accommodation and meals at great rates
• Join a fun, talented team in this stunning location
• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

If you’re ready for a job like no other, APPLY NOW!  

At Wilpena Resort we recognise that we are strengthened by our partnership with Aboriginal and Torres Strait Islander peoples, specifically, with the traditional owners of the land in which we operate. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA). 

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.