Operations Manager: Discovery Resort - Kings Canyon

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.

Discovery Kings Canyon

Say g’day to more of Australia at Discovery Kings Canyon—where the Red Centre comes to life. Halfway between Uluru and Alice Springs and on the edge of Watarrka National Park, we’re proud co-custodians of this sacred Luritja and Arrente site. Join us to experience the outback, connect with its rich 30,000-year cultural history, and help others discover its magic.

The Role

We are seeking a dynamic and experienced Seasonal Operations Manager to lead the day-to-day operations at Kings Canyon Resort. In this pivotal role, you will oversee various departments, including Food & Beverage, Front Office, Housekeeping, and Maintenance. Your leadership will be instrumental in delivering exceptional guest experiences and driving the resort's profitability.

This is a unique leadership opportunity in one of Australia’s most iconic outback locations.

Duties

• Leadership & Team Management: Lead and inspire a diverse team of approximately 80 staff during peak season, fostering a culture of excellence and collaboration.
• Food & Beverage Oversight: Ensure the delivery of high-quality dining experiences, managing multiple F&B outlets, including the renowned "Under a Desert Moon" dining experience.
• Operational Excellence: Oversee daily resort operations, ensuring seamless coordination between departments to maintain exceptional service standards.
• Financial Management: Assist the General Manager in budgeting, forecasting, and maximizing departmental profits.
• Guest Experience: Be the face of the resort, welcoming guests and ensuring their expectations are not only met but exceeded.

Skills & Experience

• Hospitality Expertise: Proven experience in a similar leadership role within the hospitality industry, preferably in a remote or resort setting.
• F&B Proficiency: Strong background in managing Food & Beverage operations, with a focus on delivering exceptional dining experiences.
• Guest-Centric Approach: A passion for delivering outstanding guest service and creating memorable experiences.​
• Leadership Acumen: Demonstrated ability to lead, mentor, and develop high-performing teams.
• Operational Savvy: Excellent organizational and time-management skills, with the ability to manage multiple priorities effectively.
• Tech-Savvy: Comfortable using hospitality systems—RMS or similar property management systems —to oversee bookings, operations, and reporting effectively.

Benefits

• Enjoy complimentary onsite accommodation and meals.
• Access discounts across 300+ G’Day and Discovery Parks throughout Australia.
• Experience the wonder of the outback, with opportunities to explore the natural beauty of Watarrka National Park.
• Be part of a supportive team environment with opportunities for career advancement within the G’Day Group.

Discover more to life - APPLY NOW!

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.