Visitor Centre Officer: Discovery Resorts - Wilpena

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Resorts - Wilpena, the gateway to the breathtaking Flinders Ranges, 430 kilometers north of Adelaide. Experience the beauty of the 800 million-year-old natural amphitheatre of Wilpena Pound and share in unforgettable adventures like scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences. As the only accommodation in the Ikara-Flinders Ranges National Park, our resort offers a variety of stunning options, from glamping tents to modern resort rooms and campsites. Enjoy delicious local cuisine, exceptional stargazing, and become part of a team that immerses visitors in Australia’s stunning landscapes!

This is an Aboriginal and Torres Strait Islander Identified Role. Applications are open to Aboriginal and Torres Strait Islander people, with Adnyamathanha people strongly encouraged to apply.

Be the first to Welcome on Country.

As a Visitors Centre Officer, you’ll be the friendly face guests meet when they arrive at Wilpena. You’ll share local knowledge, help people plan their stay, and make sure every visitor leaves with a great impression of Adnyamathanha Country.

What you’ll be doing

• Welcoming guests and assisting with check-ins and enquiries
• Sharing information about the park, resort and local attractions
• Processing payments and POS transactions
• Supporting campground and visitor centre operations
• Creating warm, memorable guest experiences every day

What we are looking for

• A friendly, reliable person who enjoys helping others
• Confidence speaking with visitors face-to-face and over the phone
• Willingness to learn (no experience required — full training provided)

Why work for us

• Casual hourly rate $33.38
• Accommodation and meals at great rates
• Join a fun, talented team in this stunning location
• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

If you’re ready for a job like no other, APPLY NOW!  

At Wilpena Resort we recognise that we are strengthened by our partnership with Aboriginal and Torres Strait Islander peoples, specifically, with the traditional owners of the land in which we operate. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA). 

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.