Resort Attendant: Discovery Resorts - Undara

About Us

G’day Group is Australia’s largest regional accommodation network, comprising over 300 holiday parks, resorts and lodges under the Discovery Parks brand. Located in the heart of Outback Queensland, Undara Experience offers guests a truly unique stay surrounded by ancient lava tubes, rugged landscapes and unforgettable wildlife encounters.

We are seeking enthusiastic and customer-focused Resort Attendants to join our team and help deliver exceptional guest experiences in one of Australia’s most iconic remote destinations.

The Role

As a Resort Attendant, you’ll play a key role in ensuring guests enjoy a welcoming, comfortable and memorable stay. This is a hands-on position suited to someone who enjoys variety, teamwork, and the outdoors.

Your day may include:

• Providing friendly and professional customer service to guests
• Housekeeping and cleaning of accommodation rooms and shared facilities
• Supporting food & beverage operations when required
• Grounds presentation and general resort upkeep
• Assisting guests with enquiries and local information
• Supporting tour and operational teams during busy periods

About You

You thrive in a remote team environment and enjoy delivering great service with a positive attitude.

You will bring:

• Previous hospitality, housekeeping or tourism experience (desirable)
• Strong customer service and communication skills
• A proactive, can-do attitude
• Ability to work across a rotating roster including weekends and public holidays
• Flexibility to assist across multiple departments
• Capacity to work in a remote location as part of a close-knit team

What We Offer

• Unique live-and-work experience in Outback Queensland
• Staff accommodation and meals available
• Competitive hourly rates
• Training and development opportunities
• Access to G’day Group staff benefits and discounts
• The opportunity to meet travellers from around the world

How to Apply

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!  

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.