Venue Manager: Discovery Resorts - Undara

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.

Discovery Resorts – Undara

Say g’day to more of Australia and join us at Discovery Resorts – Undara in the heart of Tropical North Queensland. Set within a stunning 1,600-hectare savannah wilderness and home to the world-famous Undara Lava Tubes, this iconic outback destination offers guests a unique blend of nature, adventure and authentic Australian hospitality. From guided lava tube tours to outback sunsets and wildlife encounters, Undara delivers unforgettable experiences in a truly remote setting. Join our team as proud custodians of one of Queensland’s most extraordinary природal landscapes.

The Role

Located in the heart of Outback Queensland, Discovery Resorts – Undara is a unique destination offering high‑volume food and beverage experiences for resort guests, tour groups and visitors. This role requires a confident, hands‑on Venue Manager who can take full ownership of all food and beverage operations and lead a team in a remote, fast‑paced environment.

This is a leadership role suited to an experienced hospitality professional who thrives on accountability, team development and service excellence. You will be responsible for driving operational performance, maintaining high standards and delivering exceptional guest experiences across all outlets.

This is an ideal opportunity for a strong leader who enjoys being on the floor, leading from the front and building a resilient, solutions‑focused team in a truly unique location.

Why Join Us?

• Competitive salary package + Super + accommodation + meals
• Live and work in a unique outback destination
• Leadership and ownership role within the venue
• Career progression opportunities within a national hospitality group
• Future opportunities across G’day Group
• Strong support from the Resort General Manager and Head Office
• Access to Employee Assistance Program (EAP)
• Extensive employee benefits including discounts on flights, accommodation and car hire
• Discounts across 300+ G’day and Discovery Parks Australia‑wide

What You’ll Be Doing

• Oversee end‑to‑end food and beverage operations across the resort
• Lead, train, mentor and roster staff while building a strong, positive team culture
• Drive service excellence and manage guest feedback effectively
• Work closely with the kitchen and tours teams to deliver seamless group dining experiences
• Manage stock control, ordering, labour costs and operational budgets
• Maintain profitability while upholding high service and presentation standards
• Ensure compliance with food safety, WHS, statutory and brand standards
• Remain calm under pressure and lead a solutions‑focused, resilient team

What You’ll Need

• Proven experience as a Venue Manager or senior food and beverage leader
• Strong hands‑on operational leadership skills
• Experience managing costs, labour and stock in a high‑volume environment
• Ability to lead, motivate and performance‑manage teams
• Excellent communication and stakeholder‑management skills
• Strong understanding of food safety and compliance requirements
• A proactive, adaptable leadership style suited to a remote location
• Passion for hospitality and delivering memorable guest experiences

This is a remote role, where you will be living and working at Undara. As such, please consider the reality of living in a remote location for an extended period of time. G’day Group offers competitive remuneration and remote living benefits, along with career development opportunities including structured training programs, on-the-job learning and mentoring.

Discover more to life – APPLY NOW!

This role includes manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy continues to evolve to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.