Assistant Manager - Townsville

🌴 Step Into Leadership in the Tropics — Assistant Park Manager, Townsville

Discovery Parks – Townsville offers the perfect opportunity to grow your career while living the laid-back North Queensland lifestyle.

We're seeking a hands-on, experienced Assistant Park Manager to support daily operations and help lead the team in the Park Manager’s absence. If you’re results-driven, customer-focused, and ready to take the next step, this role could be your perfect fit.

💸 Why You’ll Love Working With Us

• Free on-site accommodation and utilities included
• Quarterly and annual bonus scheme
• Career development and progression with Australia’s largest park network
• Support from a professional Adelaide-based head office
• Discounts at 300+ Discovery Parks and G’day Group locations
• Service recognition awards and Employee Assistance Program

🌞 Why Townsville?

Townsville offers the best of tropical North Queensland — sunshine, beaches, access to Magnetic Island and the reef, and a vibrant local culture. With great schools, healthcare, and community spirit, it’s the kind of place where work-life balance comes naturally.

🛠️ About the Role

As Assistant Park Manager, you’ll support the Park Manager in the smooth, safe, and efficient running of the property. You’ll take the lead in their absence and play a key role in driving team performance and guest satisfaction.

Your responsibilities will include:

• Managing daily park operations and responding to after-hours callouts
• Supporting guest check-ins, reservations, and account handling
• Assisting with budgeting and revenue tracking
• Leading and mentoring staff across departments
• Helping maintain a high standard of park presentation, safety, and compliance
• Contributing to local marketing and guest engagement initiatives

👤 About You

You’re a confident all-rounder with great communication skills and a strong service mindset. You lead by example, are solutions-focused, and enjoy variety in your day-to-day.

You’ll bring:

• Leadership experience in holiday parks, hospitality, accommodation, or tourism
• Strong team mentoring and operational coordination skills
• Familiarity with budget oversight and reporting
• Experience with RMS or similar reservations systems (ideal)
• Great interpersonal skills and a guest-first approach
• Flexibility for weekend and after-hours shifts
• A valid driver’s licence and willingness to live on site

📩 Ready to Apply?

If you’re ready to take on a key leadership role in a beautiful tropical setting — and want to grow with a company that values its people and places — apply now to join Discovery Parks – Townsville.

How to Apply

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Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.