ICT Systems Engineer

• Full-time, ongoing opportunity
• $120,000 per annum plus superannuation and salary packaging
• 5 weeks annual leave plus monthly ADOs

About the role: 

We have an exciting opportunity for an ICT Systems Engineer. This role is responsible for managing and supporting physical and virtual server environments, application delivery systems, enterprise platforms, and business applications. The role ensures consistent performance and high availability through effective capacity planning, monitoring, and preventative maintenance.

As a key member of the ICT Systems team, this ITIL-aligned position balances business-as-usual support with project work, ensuring services and outcomes are delivered on time and to a high standard.

Your responsibilities will include: 

• Administer and support Microsoft environments including Active Directory, Group Policy, and core infrastructure services.
• Perform routine patching, maintenance and upgrades of Windows Servers, VMware hosts, and Citrix platforms
• Demonstrate broad knowledge across the Microsoft technology stack and virtualisation platforms (VMware, Omnissa, Citrix).
• Troubleshoot complex technical issues across systems, data centre hardware infrastructure (server, SAN storage), networks and virtual environments
• Manage nightly backup operations and ensure data integrity across critical systems
• Collaborate effectively within the team and across departments to support project and operational needs
• Promote cybersecurity best practices, ensure systems remain secure/compliant by proactively identifying, reporting and resolving security risks
• Technical knowledge of Cisco UCS, Dell EMC and Pure Storage is advantageous
• Champion ITIL practices across Incident, Problem, Change, and Service Request management
• Take ownership of tasks, present professionally, and deliver outcomes aligned with business objectives

To be successful in this role you will need: 

• Tertiary qualification in Computer Science, IT, or related field, with relevant industry certifications (e.g. MCSA/MCSE, Citrix CCA/CCP, VCP)
• Proven experience designing, implementing, and supporting Microsoft Windows Server environments (2008–2016), Active Directory, ADFS, DNS, DHCP, Group Policy, and enterprise certificates
• Strong background in Exchange Online (including hybrid), Azure, Office 365, Citrix XenApp, VDI, and cloud solutions (Azure, AWS)
• Skilled in SCCM, SSL certificate management, and application support
• Experienced in delivering IT systems projects as a technical SME within an ITIL framework
• Excellent communication and stakeholder engagement skills with the ability to translate technical information clearly
• Customer-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Why you should be a part of our team? 

• Enjoy salary packaging benefits and exciting career development pathways that empower you to grow!
• Take advantage of our monthly Accrued Day Off (ADO) to recharge and focus on what matters most.
• Join a dynamic team with a diverse range of skills and experiences, where collaboration sparks innovation.
• Work in the heart of Carlton, surrounded by amazing coffee shops and delicious food!

To submit your application, please click ‘Apply’ and follow the prompts. For any queries, please contact careers@dhsv.org.au. Please note that applications to this email address will not be monitored.

We will be actively reviewing applicants so please do not hesitate in applying as we may fill this role before the close date

Applications close: Monday, 10^th November 2025.

Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified.