- Ongoing full-time role
- Salary packaging option & monthly ADOs
- Vibrant team culture
- Competitive salary commensurate with skills and experience
At Dental Health Service Victoria, we know our team is key to deliver better oral health for Victoria. Our team is open and collaborative with a focus on helping to make a real difference to people’s lives. You’ll thrive with a team around you of like-minded people, whilst you get your teeth stuck into diverse work. Sounds like a place you want to be?
About the role:
As part of the leadership team of the Royal Dental of Melbourne (RDHM) within Dental Health Services Victoria (DHSV), the Operations Manager is a key member of our leadership team, you will be responsible for providing operational leadership to our Primary Care program.
In this role, you will have a broad scope of accountability, overseeing strategy implementation, financial performance, people management, and patient activity. As the team's "people leader," you will provide guidance and direction based on evidence-based best practices. You will also play a crucial role in ensuring that our staff actively engage with and support our organization's transformation towards value-based healthcare, enhancing the overall client and consumer experience.
This role will be responsible for:
- Leading clinical teams to ensure safe and high-quality patient-centred care that upholds organizational values
- Fostering relationships within and outside the organization to promote inclusive, team-based, and multidisciplinary patient care
- Collaborating with the Head of Unit Primary Care to deliver on the organisational goals in relation to the Primary Care program
- Supporting compliance with clinical requirements and accreditation standards, maintaining a continuous quality improvement cycle
- Leading and implementing change management processes in partnership with the Head of Unit Primary Care and key stakeholders to facilitate smooth transitions to new service delivery models aligned with value-based healthcare principles
- Providing strong leadership in effective management, talent acquisition, succession planning, and talent development within the Primary Care program. This includes coaching and partnering with direct reports to implement development plans and initiatives through feedback discussions.
About you:
- We are looking for a team player who enjoys collaborative ways of working
- Experience in key business drivers and metrics, including financial and performance indicators, and staying updated on the latest developments in the health industry
- Strong knowledge of resource management, budgeting, and financial aspects related to healthcare operations
- Qualifications in health, hospital administration, public health, business management, or a closely related field
- Extensive experience in building relationships, collaborating with diverse stakeholder groups, and effectively managing their expectations to achieve outcomes that benefit the organization
- Proven track record in leading change and process improvement initiatives within a unionized environment, involving a diverse range of stakeholders.
Why work for DHSV
- Our office is in Carlton with lots of great food and coffee options!
- You will have access to Salary Packaging benefits, monthly Accrued Days Off
- We support your development through access to training opportunities such as Mental Health First Aid, Leadership training or CEO Scholarships
- You will be joining a team with a strong sense of purpose, and who value connection and authenticity.
To view the position description, click here.
Should you require any adjustments to the recruitment process please contact the Talent Engagement team at careers@dhsv.org.au
To submit your application, please click ‘Apply’ and follow the prompts.
Applications close: 11.59PM 12 February 2024
At DHSV, we have a bold vision and we feel a great sense of responsibility to provide you with an environment where you can grow and feel like you belong. By building a workforce across Victoria that has inclusive representation at all levels, is proactive in tackling inequality and represents the diversity of the patients we care for, we will see meaningful and sustainable change.
DHSV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.
DHSV is a public health service and requires employees to be vaccinated in accordance with policies published by the Department of Health and/or public health orders issued by the government. The government requires all healthcare workers (which includes all DHSV employees) to be vaccinated for COVID-19.