We are seeking a commercially astute Account Manager to join our Global Brands team, supporting a major QSR account across the ANZ region. This newly rescoped role is designed to deliver high-impact customer coordination, strategic forecasting, and execution of business-as-usual (BAU) requirements.
You will work closely with internal teams and external partners to ensure seamless delivery of promotional programs, supply chain continuity, and strategic improvement initiatives.
Key Responsibilities
- Lead customer and distributor engagement forums (e.g. WIPs, planning sessions).
- Manage forecasting, demand planning, and new item coordination across high-volume SKUs.
- Support execution of promotional events and strategic growth initiatives.
- Drive continuous improvement projects including raw material transitions and margin optimization.
- Maintain accurate reporting and data analysis to support commercial decisions.
- Collaborate cross-functionally to deliver on strategic account objectives.
About You
- Proven experience in account management, ideally within FMCG, packaging, or supply chain.
- Strong commercial acumen and analytical skills.
- Confident communicator with the ability to manage complex stakeholder relationships.
- Experience with CRM systems (Salesforce preferred) and forecasting tools.
- Comfortable navigating BAU execution while contributing to strategic growth.
This is a unique opportunity to work on a high-profile global account, with the chance to influence outcomes across ANZ markets.
Why Join Us?
At Detmold Group, we’re committed to creating a safe, inclusive, and high-performing workplace. You’ll be part of a team that values innovation, supports professional growth, and makes a meaningful impact across our global operations.
About Us
The Detmold Group is a family-owned and operated global business, partnering with some of the world’s largest and most iconic food and retail brands to create world-class packaging for a better tomorrow.
Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we do. Relentlessly looking for ways to improve quality, service, and efficiency, we are driven to improve the way the world experiences packaging.
Please note, applicants must have Australian work rights.
While applications must be made online, confidential questions are welcome by contacting Talent Acquisition – careers@detmoldgroup.com
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
If you would like to provide a cover letter as part of your application, please attach it to your resume and upload as one document.