Maintenance Officer

Brave, bold, and bursting with energy, Crystalbrook Vincent is a five-star Hotel in Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

THE ROLE:

Reporting to the Maintenance Manager, this role is responsible for the general maintenance and upkeep of Crystalbrook Vincent and operates within a proactive and efficient team.

The role involves assisting with daily building maintenance operations and performing various tasks related to building systems, mechanical and electrical maintenance, energy management and fire/life safety. You will collaborate with the established maintenance team and communicate with both internal and external hotel stakeholders.

You will elevate the hotel experience for our guests by:

• Ensuring the safe and reliable operation of equipment and facilities for guests and team
• Creating a positive image of the hotel and protecting its asset value 
• Completing daily maintenance tasks and preventative maintenance schedules
• Championing WH&S for all work methods and areas
• Responding to and attending to urgent repair requests
• Getting your hands dirty! This is a hands-on role

ABOUT YOU:

Your many talents will include:

• An uncanny ability to perfectly balance safety together with maintenance scheduling; all with minimal disruption to our guests.
• A track record of performing maintenance and general upkeep in a diverse customer focused workplace.
• You're a bit of a 'tinkerer' with a solid maintenance background behind you.
• You enjoy working in a team environment and love to collaborate in out of box thinking.
• You are customer obsessed and want to ensure an elevated luxury experience for our valued guests.

Please note: this position is not available to those seeking sponsorship - preference will be offered to those who have a genuine and long-term commitment for Brisbane Life and can demonstrate the inherent requirements listed above.

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

·        50% F&B discount across all Crystalbrook restaurants and bars

·        $99 room rates and a generous friends and family discount

·        Enhanced parental Leave and lifestyle benefits

·        A commitment to a green future through enhanced sustainability practices

·        Access to our internal mobility program and team reward schemes

·        Online learning and training with tailored career development pathways 

·        A culture of collaboration, elevating experiences and diversity

·        Limitless career opportunities in a fast growing, dynamic environment 

·        Regular service recognition and team engagement events 

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally. 

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations.  We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!