Food & Beverage Attendant

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

As a Food & Beverage Attendant within the Conferencing & Events team, you will play an important role in delivering seamless service across a wide range of events - from corporate meetings and conferences to banquets and special occasions.

You will assist with room set-ups, event service and pack-down, ensuring each space is prepared to a high standard and events run smoothly from start to finish. Working closely with the Conferencing & Events and wider Food & Beverage teams, you will contribute to well-coordinated, professional service that reflects Crystalbrook’s commitment to thoughtful hospitality.

This is a casual role offering approximately 16–24 hours per week, well suited to someone who enjoys structured service, teamwork and being part of successful event delivery.

The Talent:

You are a dependable, guest-focused hospitality professional who enjoys working in event-based environments and takes pride in preparation, presentation and follow-through.

Ideally, you will bring:

• Experience in conferencing and events and/or food and beverage service
• Exposure to room set-ups, banquet service and event pack-down
• A strong work ethic and comfort in a hands-on, physical role
• A professional communication style and strong attention to detail
• The ability to work efficiently as part of a team and follow event schedules
• Immaculate personal presentation and a positive, reliable attitude
• A current QLD Responsible Service of Alcohol (RSA) certificate
• Availability to work across a rotating 7-day roster, including early mornings, evenings and weekends as required for events

Experience in hotel or large-scale event environments will be highly regarded, with training and support provided for the right candidate.

Why Us:  

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:  

• 50% F&B discount across all Crystalbrook restaurants and bars  
• $99 room rates and a generous friends and family discount  
• Enhanced parental leave and lifestyle benefits  
• A commitment to a green future through sustainable luxury practices  
• Access to our internal mobility program and team reward schemes  
• Online learning and training platforms and tailored career development pathways  
• A culture of collaboration, diversity and elevated experiences  
• Limitless career opportunities in a fast-growing, dynamic environment  
• Regular service recognition and team engagement events  

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.   

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.   

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.