Facilities and Asset Manager

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Role:

Reporting to the Area General Manager and Group Director, Development, our Facilities and Asset Manager oversees all trade and day to day maintenance operations across our three Cairns hotels. This integral role protects our assets and is accountable for managing the maintenance department budget, capital expenditure projects, ensuring preventative maintenance plans are in place, maintaining all regulatory requirements and most importantly, leading the emergency response from the property perspective. 

About You:

We invite applications from individuals with relevant tertiary qualifications and proven expertise in collaboration, asset management, compliance, operations and training to support the delivery of safe, efficient and sustainable outcomes across our portfolio of hotel properties in Cairns FNQ.

This role requires extensive experience in facilities and project management, along with a strong understanding of applicable laws, codes, and regulations. The successful candidate will have a solid background in managing budgets and maintaining complex building systems, including air handlers, chillers, boilers, pumps, and generators. Proficiency in systems such as Direct Digital Controls (DDC), Energy Management Systems (EMS), and Computerized Maintenance Management Systems (CMMS) is essential for effective maintenance planning and execution.

As the Facilities and Asset Manager overseeing three hotels and the Maintenance team, you will be responsible for leading technical staff, managing multiple projects, and coordinating vendor relationships. You will also demonstrate the ability to interpret technical documentation, develop maintenance strategies, produce detailed reports and establish operational standards. Strong communication skills, both written and verbal, along with the ability to collaborate, analyse data, and leverage technology, are key to success in this role.

The Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include: 

• A market leading 50% F&B discount across all Venues 
• $99 Room rates and a generous friends and family discount 
• Lifestyle benefits including extra leave and earth advocacy days 
• Green future - we are committed to enhanced sustainability practices   
• Dedicated Internal Mobility Programme and reward scheme  
• Online learning, career enhancement and development plans 
• Personalised employee support network  
• Regular service recognition and team events 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.