Refrigeration Maintenance Technician

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

We are seeking an experienced Refrigeration Maintenance Technician to join our Maintenance team in Cairns. This is an area-level role supporting refrigeration systems across all three of Crystalbrook Collection’s Cairns properties - Crystalbrook Riley, Crystalbrook Bailey and Crystalbrook Flynn.

As part of our Technical Services team, you will support preventative maintenance, fault diagnosis and repairs across refrigeration equipment in our kitchens, bars, cool rooms and food service areas. The role supports structured preventative maintenance programs while responding to faults and repairs across refrigeration equipment throughout the hotels.

Your work will directly support food safety compliance, operational continuity and the protection of temperature-controlled assets critical to hotel operations.

This is a full-time role suited to someone who enjoys hands-on technical work, fault finding and working across a dynamic multi-site hospitality environment.

The Talent:

You are a reliable and technically capable refrigeration professional who understands the importance of maintaining systems that support food safety and kitchen operations. You take pride in delivering high-quality maintenance work and enjoy contributing to a collaborative team environment.

• Relevant trade qualification in Refrigeration or Air Conditioning
• Current Refrigerant Handling Licence (ARCtick)
• Restricted Electrical Licence (or equivalent as required by legislation)
• Previous experience maintaining commercial or industrial refrigeration systems
• Strong knowledge of food safety requirements and refrigeration compliance standards
• Strong fault-finding and diagnostic skills
• Excellent organisational skills and attention to detail
• Ability to work collaboratively with operational teams across departments
• Availability to work across a rotating 7-day roster including weekends, public holidays and call-outs if required

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.