Food & Drink Supervisors

Living in the moment, Crystalbrook Riley is a sophisticated character with a playful outlook on life. Offering picturesque views of the waterfront, our venues Paper Crane and Rocco offers an experience like no other. Aromatic flavours paired with thoughtfully crafted cocktails complement our warm, personalised service, ensuring a meaningful experience for everyone who dines with us.

THE ROLE:

We have multiple roles for experienced Food and Beverage Supervisors to join our Team at Crystalbrook Riley. Emphasis will be placed on assisting the Venue Managers in maintaining established service standards, presentation, supervision and control of the beverage items in the outlet to attain highest levels of guest satisfaction.

• You will bring high energy and a passion for delivering exceptional service to our guests and customers.
• Strong knowledge of mixology, cocktails, spirits, and wines, with an eye on current beverage trends.
• Ability to oversee bar service and assist with floor duties when needed, ensuring smooth operations across all areas.
• Monitor and maintain inventory levels, placing orders as necessary to ensure efficiency.
• Lead, motivate, and support a team of bartenders to maintain high standards of service and quality.
• Develop and implement strategies to increase revenue while ensuring an outstanding guest experience.

ABOUT YOU:

• Proven experience as a Bartender in a high-end bar or luxury hotel environment.
• In-depth knowledge of cocktails, spirits, and wine; have the ability to recommend menu combinations and upsell alternatives.
• Exceptional customer service and communication skills.
• Ability to stay composed and perform efficiently in high-pressure situations.

THE BENEFITS:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include: 

• A market leading 50% F&B discount across all Venues 
• $99 Room rates and a generous friends and family discount 
• Lifestyle benefits including extra leave and earth advocacy days
• Green future - we are committed to enhanced sustainability practices 
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans 
• Personalised employee support network
• Regular service recognition and team events  

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally. 

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations.    We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!