Public Areas Attendant

Crystalbrook Kingsley has transformed Newcastle’s former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

At Crystalbrook Collection, we create hotels and resorts that celebrate individuality, collaboration and unforgettable guest experiences. We are looking for a Public Area Attendant at Crystalbrook Kingsley who takes pride in presentation, values great service and enjoys creating clean, welcoming spaces that help every guest feel at ease.

In this role, you will help maintain the cleanliness, safety and presentation of our public spaces and function areas to an exceptional standard. You will support the guest experience through your eye for detail, warm approach and willingness to step in wherever needed.

What you will bring:

• Previous experience in housekeeping or public area cleaning within a hotel environment is preferred
• Strong attention to detail and a genuine pride in your work
• A warm, friendly and professional approach to guest service
• The ability to work well independently and as part of a team
• Strong time management, organisation and communication skills
• Immaculate personal presentation and a positive attitude

If you are someone who notices the little things and takes pride in creating spaces that shine, we would love to hear from you.

Our Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Kingsley. You will enjoy a flexible range of benefits that include: 

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways 
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment 
• Regular service recognition and team engagement events 

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally. 

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations.  We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!