Food & Beverage Guide

Crystalbrook Flynn is the social butterfly of Cairns — bold, energetic and always at the centre of the action. 

Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality. With 311 rooms and suites, three of the city’s most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences. 

Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together. 

The Opportunity:

As a Food & Beverage Guide, you will bring personality, confidence and flair to every guest interaction — from recommending signature dishes to delivering attentive, polished service that reflects our vibrant, modern brand of sustainable luxury. 

This part-time role offers 16–24 hours per week, with opportunities to pick up additional shifts. If you thrive in a dynamic, high-energy environment, love connecting with people and take pride in creating exceptional guest experiences, this is the perfect opportunity to grow your career with Crystalbrook Collection. 

The Talent: 

• You are warm, confident and passionate about creating memorable guest experiences. With a flair for service and a genuine love for food and drink, you bring authenticity, energy and care to every shift. 
• Previous experience in food and beverage service, ideally in a hotel, resort or luxury venue 
• Strong beverage knowledge, including cocktail preparation and wine service 
• Excellent communication and interpersonal skills with a guest-first mindset 
• A calm, confident approach in a busy service environment 
• Immaculate personal presentation with a friendly, engaging style 
• Current QLD Responsible Service of Alcohol (RSA) certification 
• Flexibility to work across a 7-day roster, including weekends and public holidays 

Why Us: 

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 

• 50% F&B discount across all Crystalbrook restaurants and bars 
• $99 room rates and a generous friends and family discount 
• Enhanced parental Leave and lifestyle benefits 
• A commitment to a green future through enhanced sustainability practices 
• Access to our internal mobility program and team reward schemes 
• Online learning and training with tailored career development pathways  
• A culture of collaboration, elevating experiences and diversity 
• Limitless career opportunities in a fast growing, dynamic environment  
• Regular service recognition and team engagement events  

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars. 

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality. 

We are proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.