Food & Beverage Supervisor

Crystalbrook Flynn is a social butterfly - the natural life of the party. Located in the heart of the Cairns CBD and just steps from the esplanade, it is at the centre of the action. Crystalbrook Flynn features 311 stylish rooms and suites and three of the hottest restaurants and bars in town! Add to this two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, it is an inspiring and invigorating Hotel full of energy and innovation. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

As a Food & Beverage Supervisor (Breakfast), you will take the lead in delivering a seamless and engaging morning service, ensuring every guest starts their day with a high-quality, memorable experience.

Working closely with the Food & Beverage Manager, you will oversee day-to-day breakfast operations, coordinating the team, managing service flow and maintaining strong standards across presentation, quality and guest interaction. You will be a visible, hands-on leader on shift - setting the tone, supporting your team and stepping in wherever needed to ensure service runs smoothly.

You will also support team development through on-shift guidance and training, ensuring procedures and service standards are consistently followed. From preparing the venue for service and managing reservations to responding to guest feedback and supporting operational improvements, you will play a key role in delivering both service excellence and a well-run operation.

This is a part-time, permanent role, offering 24 hours per week guaranteed, suited to someone who thrives in early morning operations and enjoys leading from the floor.

The Talent:

You are a confident, service-driven leader who brings energy, organisation and attention to detail to every shift. You enjoy working in a fast-paced environment and take pride in supporting your team to deliver exceptional guest experiences.

You will bring:

• Previous experience in a Food & Beverage Supervisor or senior service role
• A strong understanding of restaurant operations and service flow
• Confidence leading a team and supporting performance on shift
• Experience managing guest feedback and resolving issues professionally
• Understanding of cost control, labour and basic P&L principles
• A current QLD Responsible Service of Alcohol (RSA) certificate
• Availability to work across a 7-day roster, with a focus on early mornings and weekends
• Strong communication skills and a collaborative, team-first approach

Experience in high-volume or hotel breakfast service will be highly regarded.

Why Us

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.    

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.    

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.