Hotel Intern - Management

Crystalbrook Collection is offering a unique 6-month internship placement designed to give you the hands-on experience, mentorship and exposure you need to step confidently into your hospitality career.

This is more than just work experience – it’s your chance to explore operations across front office, food & beverage, guest services and hotel administration, all while being mentored by industry leaders who are passionate about shaping the next generation of hoteliers.

Our Management Internship Program offers ambitious national and international Hotel and Hospitality Students the opportunity to work within departments including front office, guest services, food & beverage, housekeeping and hotel administration. From welcoming guests and supporting events to learning the behind-the-scenes systems that keep everything running, you will take on real responsibilities and gain valuable supervisory exposure. This includes shadowing managers, assisting with shift leadership, coordinating small teams and supporting decision-making processes. You’ll see firsthand how leaders collaborate, problem-solve and elevate experiences for both guests and colleagues.

What you’ll gain:

This is more than observation – it’s a chance to build confidence, sharpen your leadership potential and apply your learning in a live luxury hotel environment. You’ll develop practical skills in customer service, communication and collaboration, expand your professional network and be mentored by leaders who are passionate about supporting future hoteliers. Along the way, you’ll experience how our values of elevating experiences, courage and collaboration shape everything we do.

• Hands-on exposure across multiple departments and hotels in our collection
• Real-world insight into how a hotel operates day to day
• Mentorship from experienced leaders who will support your growth
• A network of like-minded, forward-thinking hospitality professionals
• An opportunity to contribute fresh ideas and leave your mark on guest experiences

Who we’re looking for:

• 4th year students completing a Hotel or Hospitality Management degree
• A people-focused, adaptable team player who thrives in a fast-paced environment
• Passionate about building a career in hospitality and eager to learn from industry leaders
• Eligibility to apply for a Working Holiday Visa (if applying internationally)
• Previous experience in Hotel operations preferred
• Natural “people people” who bring energy, positivity and professionalism
• Flexible, adaptable learners ready to immerse themselves in new experiences
• Future leaders who share our values by:
• Elevating experiences – delivering service that makes every guest feel heard and acknowledged
• Courage – bringing fresh ideas, challenging the norm and growing through feedback
• Collaboration – working together to create memorable moments and genuine connections

At Crystalbrook Collection, we believe in doing things differently – sustainably, creatively and always with people at the heart. If you are forward-thinking, ambitious and ready to elevate your career in hospitality, we’d love to hear from you.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2027 and continued ambitions for further expansion both domestically and internationally.