Food & Beverage Supervisor

Crystalbrook Bailey, is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you’ll find at the local farmer’s market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention to detail.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

CC’s Bar & Grill is Crystalbrook Bailey’s signature dining destination - a contemporary steakhouse celebrating premium Australian produce, exceptional steaks and one of Cairns’ most extensive wine collections. Combining polished service with a vibrant atmosphere, CC’s is a venue where quality, hospitality and memorable guest experiences come together.

Reporting to the Food & Beverage Manager and Assistant Venue Manager, you will play a key role in the day-to-day leadership of CC’s Bar & Grill. Leading from the floor, you will support service delivery, develop team capability and help drive a positive, high-performing venue culture.

We are seeking two Food & Beverage Supervisors to join our leadership team. One opportunity has a focus on bar service and beverage delivery, while the other supports the leadership of floor operations. Both roles will play an important part in delivering exceptional guest experiences, supporting team performance and contributing to the overall success of the venue.

This is a hands-on leadership role where you will set the pace for service, coach and support your team and ensure every guest interaction reflects the standards CC’s Bar & Grill is known for.

The Talent:

You are a natural leader who thrives in busy hospitality environments and understands that exceptional guest experiences are built through strong teams, attention to detail and consistent execution.

You enjoy leading from the front, developing people and creating an environment where both guests and team members can thrive.

You will bring:

• Previous experience in a restaurant, bar or food and beverage supervisory role
• Experience within premium dining or quality hospitality environments
• Strong understanding of sequence of service and guest experience delivery
• Confidence leading and supporting a team during busy service periods
• Great attention to detail, with the ability to anticipate guest needs
• Strong communication skills and a warm, professional approach
• Ability to prioritise and maintain high standards in a fast-paced environment
• A current QLD Responsible Service of Alcohol certificate
• Availability across evenings, weekends and public holidays

Why Us:  

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:  

• 50% F&B discount across all Crystalbrook restaurants and bars  
• $99 room rates and a generous friends and family discount  
• Enhanced parental leave and lifestyle benefits  
• A commitment to a green future through sustainable luxury practices  
• Access to our internal mobility program and team reward schemes  
• Online learning and training platforms and tailored career development pathways  
• A culture of collaboration, diversity and elevated experiences  
• Limitless career opportunities in a fast-growing, dynamic environment  
• Regular service recognition and team engagement events  

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.   

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.   

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.