Duty Manager

Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an extraordinary experience. This role is more than just a job—it’s a unique opportunity to grow your hospitality career in a supportive, community-driven environment at Coolangatta Hotel.

Our Offer:

• Flexible to casual and full-time employment.
• Open to sponsorship!
• Be part of exciting live events hosted upstairs at The Balcony & Cooly Rocks On!
• Free up your days by working primarily night shifts.

What You’ll Do:

• Lead with Impact: Oversee daily operations across our vibrant bar, bistro, gaming room and entertainment spaces, ensuring every detail is perfect.
• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have access to ongoing training and development programs designed to help you grow into a top hospitality leader.
• Close-Knit Culture: At Coolangatta Hotel, we’re more than just colleagues—we work hard, support one another, and take pride in our vibrant community.
• Stunning Location: Enjoy the perks of working in Coolangatta, surrounded by beautiful beaches, ocean views, and a lively coastal atmosphere.
• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.

What We’re Looking For:

• A proven leader with experience in hospitality management.
• Current QLD RSA, RSG, RMLV, Approved Managers License and CLO (or ability to obtain).
• Someone with a positive attitude who thrives in a close-knit, fast-paced environment.
• A team player who is passionate about delivering exceptional guest service.
• Strong communication skills and the ability to solve problems on the go.
• Flexibility to work evenings, weekends, and public holidays.
• Knowledge of hospitality regulations and financial management.

About Us:

Situated in the heart of Coolangatta, the Coolangatta Hotel is a popular spot for both locals and visitors. With its breathtaking ocean views, vibrant atmosphere, and friendly service, we take pride in delivering outstanding experiences and creating lasting memories. At Coolangatta Hotel, we cultivate a culture of passion, creativity, and collaboration.

Apply now!