Store Manager | Coach | Birkenhead Point | 12 month contract

Coach | Birkenhead Point

Coach is built on a legacy of craftsmanship, innovation, and timeless design. At our Birkenhead Point location, we’re looking for an inspiring Store Manager to lead our team for a 12‑month contract period. This role is perfect for a passionate retail leader who thrives in a premium environment and loves delivering exceptional customer experiences.

Your Responsibilities

• Lead, mentor, and develop a high‑performing team with a strong focus on people and culture
• Create a welcoming and motivating workplace environment
• Ensure exceptional customer service at every touchpoint
• Maintain high visual merchandising and brand presentation standards in line with Coach guidelines
• Support team performance through coaching and positive reinforcement
• Deliver strong commercial results.
• Analyse store performance to identify opportunities and implement effective action plans

You Will Bring

• A leadership style that is supportive, engaging and inspiring
• Experience managing a retail team (premium/luxury ideal)
• Strong communication and organisational skills
• Strong problem-solving skills and the ability to adapt in a fast-paced environment
• Passion for coaching, development and team success
• Experience driving KPIs, team performance, and commercial results
• Customer-first mindset with attention to brand standards

What Coach Offers

• A culture that values creativity, collaboration and individuality
• Global brand recognition and internal progression pathways
• Attractive remuneration and general staff discounts across Coach and Kate Spade products!
• Development opportunities within a global fashion house
• Birthday leave and much more!