Support Worker - Accommodation - Cranbourne/Lyndhurst

• Multiple PPT positions available at our Southeast Melbourne sites
• am/pm/sleepover shifts

About Claro Disability Services:

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting

• You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
• Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
• You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
• Shifts flexible with your day, and you’ll build genuine relationships, not just checklists

What you’ll do

• Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
• Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
• Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being

Who we’re looking for

• A person-centered, warm, patient, and genuinely caring soul.
• Interest or experience in complex care, disability, and health nuances.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
• Additional competencies required: Manual Handling/ceiling hoist experience, Challenging Behaviour, PEG feed experience

Roster lines available:

Cranbourne South House 1

LINE 1

WK 1:

• Monday 7am to 10am
• Tuesday 1:00pm to 7:00pm
• Saturday 7:00pm to 11PM (S/O - 7AM) +7am to 10:00am next morning
• Sunday 7:00pm to 11PM (S/O - 7AM) +7am to 10:00am next morning

WK 2:

• Thursday 2:00pm to 7:00pm
• Saturday 2:00pm to 10:00pm

49 hours per fortnight

LINE 3

WK 1:

• Monday 7:00pm to 11PM (S/O - 7AM) +7am to 11:00am next morning
• Thursday 2:00pm to 10:00pm
• Friday 2:00pm to 7:00pm

WK 2:

• Tuesday 2:00pm to 10:00pm
• Friday 2:00pm to 10:00pm
• Saturday 7:00pm to 11PM (S/O - 7AM) +7am to 10:00am next morning
• Sunday 7:00pm to 11PM (S/O - 7AM) +7am to 10:00am next morning

51 hours per fortnight

Lyndhurst house

LINE 4

WK1:

• Monday: 16:00-21:00
• Tuesday 16:00-21:00
• Wednesday 19:00-10am next morning(SO)
• Thursday 19:00-10am next morning(SO)
• Sunday 16:00-21:00

WK 2:

• Thursday 19:00-10am next morning(SO)
• Friday 19:00-10am next morning(SO)

43 hours per forntight

Cranbourne South House 2

LINE 4

WK 1:

• Mon 1500-22:00
• Thursday 07:00-14:30
• Friday 13:30-20:00
• Sat 07:00-1330
• Sun 07:00-1330

WK 2:

• Mon 13:30-20:00
• Wed 20:00-12:00(SO)
• Thursday 20:00-1100(SO)
• Sun 07:00-1330

62 hours per fortnight

Cranbourne South House 3

LINE 3

WK 1:

• Wed 1600-09:00(SO)
• Thursday 18:00-11:00(SO)
• Sat 09:00-1800
• Sun 14:00-2100

WK 2:

• Mon 16:00-21:00
• Thursday 16:00;2100
• Friday 16:00-09:00(SO)
• Sat 18:00-11:00(SO)

62 hours per fortnight

What you’ll get (the good stuff)

• Paid induction and training when you start
• Paid travel between client shifts (minimum distance applies)
• Real-impact, person-centered work that’s meaningful day-to-day.
• Employee referral bonus to the value of $300
• Tailored onboarding for each client and ongoing support from a clinical team.
• Flexible scheduling to fit your life while serving clients well.
• A kind, collaborative team that values your voice and growth.
• Competitive pay and clear paths to deepen your skills and roles.
• A workplace that lives our values every day, in every interaction.
• Employee of the month

We are a values-led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

“We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.”

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