The opportunity
As the face of Christchurch Airport, this role will see you contributing to a positive experience for a wide variety of people in and around the airport, including airline teams, airport tenants, passengers and everyone in between.
This is a part- time shift position, meaning you will work 11 hour shifts on a 2 days on/ 6 days off pattern, with the rotation covering the airport’s 24/7 operating period.
As a member of the Airport Services team, you will thrive on being responsible for:
- Actively engaging with and assisting passengers and visitors at the airport, ensuring their experience in our airport is positive
- Liaising with Airport stakeholders, including Airlines, Government agencies, other operators and tenants
- Being well prepared and capable to assist with emergency management situations
- Ensuring we maintain a safe and secure airport at all times
As our ideal candidate, you are:
- Passionate about helping people, with proven experience in front-line customer service
- Resilient, solution-focused and proactive
- Physically fit, with your role requiring you to walk around for most of your 11-hour shift, both inside and outside the terminal.
- Comfortable working on a shift roster basis, including covering night shifts when required (1700 to 0600).
In line with our values, we look for collaborative “people” people, who are excited about representing the airport well in every interaction with our customers. We take pride in being responsible Kaitiaki (guardians) of the airport, providing exemplary service while ensuring high standards of safety and security. We value team players who do what it takes to assist customers, stakeholders and colleagues alike.
Tell me about Christchurch Airport
Christchurch International Airport Limited (CIAL) is a multi-dimensional business, championing Te Waipounamu the South Island and Aotearoa New Zealand for today and tomorrow. Our central focus is achieving three core objectives: Enhancing People’s Lives (our team, customers, partners and communities); Fuelling economic prosperity of the South Island and New Zealand; and being Great Kaitiaki of our Planet (safety, security and sustainability).
CIAL operates New Zealand’s 2nd largest airport, and our success has a direct correlation to the success of our city, region and country.
Join our team of 200 and see what difference you can make every day.
What's in it for me?
In return for your hard work and dedication you will be rewarded with a competitive remuneration package, the level of which will be dependent on your experience and expertise. Other amazing benefits include fully subsidised health insurance, free onsite car parking, annual flu shots, first aid training and a generous in-house recognition programme.
You will have the opportunity to extend your technical knowledge and practical experience within a workplace that prides itself on its culture and reputation. You will have access to ongoing professional development and networks internally and externally to help you reach your full potential.
Time to apply!
CIAL is committed to equal opportunity employment, because we recognise that genuine inclusion of diverse thoughts and contributions enriches our organisation and helps us all to thrive and succeed. We therefore warmly welcome and encourage applications from all backgrounds.
For more information or a copy of a position description, please email jobs@cial.co.nz.
Please click "Apply" and follow the instructions to submit your cover letter and application.
We have been overwhelmed by applications for this role, so the closing date has been brought forward to Sunday 4 February.