Christchurch International Airport Limited (CIAL) is a multi-dimensional business, championing Te Waipounamu the South Island and Aotearoa New Zealand for today and tomorrow. Our central focus is achieving three core objectives at the same time: Enhancing People’s Lives (our team, customers, partners and communities); Fuelling economic prosperity of the South Island and New Zealand; and being Great Kaitiaki of our Planet (safety, security and sustainability) CIAL operates New Zealand’s 2nd largest airport and its success has a direct correlation to the success of our city, region and country.
This is an exciting opportunity to work in a fast-paced airport environment, providing exceptional service to customers at the start of their journey.
About the Role
As a Customer Service Coordinator in our new Valet Operations team, you’ll be one of the first friendly faces our customers meet at Christchurch Airport. You’ll play a key role in delivering a seamless, premium valet experience, welcoming customers, managing vehicle handovers with care and professionalism, and ensuring every interaction is efficient, safe and positive.
This is a hands-on operational role where you’ll also be responsible for the safe relocation and parking of our customers own vehicles within the airport precinct. Care, attention to detail and confidence driving a range of vehicles is necessary as is a strong focus on safety as you move vehicles between customer drop off points and designated parking areas.
While you’ll be part of a wider team, this role also requires confidence and independence. At times may be working on your own while your colleagues are tending to customers and therefore you will need to be confident maintaining high service standards without direct supervision. If you enjoy taking ownership, working autonomously, and delivering exceptional service every time, this could be the role for you.
This is a part-time role, working Sunday and Monday from 4:00 am to 12:30 pm (16 hours per week).
We’re also happy to offer some flexibility and would welcome applications from candidates who are available to work Sundays only from 4:00 am to 12:30 pm (8 hours per week).
When applying, please clearly indicate whether you’re interested in the Sunday and Monday role (16 hours per week) or the Sunday-only option (8 hours per week).
What We’re Looking For
· Excellent customer service and communication skills
· A full, clean driver’s licence
· Ability to drive a range of vehicles confidently (manual and automatic)
· Safety focused and customer minded
· Ability to work independently and take initiative
· Reliability and punctuality
· Flexibility and positive attitude
· Ability to pass Ministry of Justice checks and have the right to work in NZ
What We Offer
· A supportive and professional working environment
· The opportunity to work alongside a leading aviation brand
· Consistent hours
· A dynamic airport-based role where no two days are the same
Apply now to join the CIAL team and help us deliver a premium valet experience.
Application closes 12 November, but don’t delay in submitting your application because we may close the advert early.
- Published on 30 Oct 2026, 2:16 AM