Application Support Specialist

Be part of a business that connects Ōtautahi Christchurch to the world. We are looking for a technically minded problem-solver who thrives on delivering great experiences for end users and loves working with modern business systems.

You’ll work in the heart of our Business Solutions team, maintaining and enhancing Christchurch Airport’s business systems – especially TechnologyOne, our Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) Application, but also Microsoft 365 tools. Your work will make a tangible impact on how our people operate every day, keeping our critical systems healthy, data flowing, and users well supported.

What you’ll be doing

• Being the go-to person for day-to-day support of our TechnologyOne ERP platform and other applications
• Troubleshooting issues, supporting users, liaising with Vendors and internal stakeholders to keep things running smoothly
• Identifying and driving continuous improvement through process and system enhancements, supporting upgrades and testing, and improving workflows
• Supporting business reporting needs with dashboards and data analysis
• Working with end users to improve adoption and provide training and documentation
• Supporting projects and technology initiatives with functional expertise

What you’ll bring

• Ideally 5 or more years’ experience supporting business systems
• Experience with ERP/EAM systems (TechOne preferred but not expected)
• A strong drive to both fix problems and enhance ways of working, improving user experiences and adding value
• Good understanding of ERP processes, such as financial/ accounting, asset, and property management needs.
• Great people skills, with the ability to translate tech into practical outcomes and continuous improvement
• Curiosity, collaboration, and a drive to make systems work better

You’ll join a team that believes in strong relationships, continuous improvement, and doing work that matters. Our values – Look after each other, Stronger together, Make a difference, and Be forward thinking – guide how we work every day.

Tono mai – apply now to join a future-focused organisation and help us deliver on our commitment to being a great kaitiaki of our systems, our people, and our place.

Applications will close on 3 August, but don't delay in applying as we may close the job advert early.