Team Leader

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.  

Job Impact   

As a Site Security Team Leader, you will play a pivotal role in leading frontline security operations within a high-profile environment. Your leadership will directly influence the safety of people, protection of assets, and delivery of critical security services. 

By supervising teams, managing incidents, and ensuring compliance with procedures, you will help maintain operational excellence, minimise risk, and uphold strong client service standards. 

About the role  

This is a hands-on leadership position where you will oversee daily security operations while actively supporting your team on shift. You’ll coordinate Security Officers, manage incidents, and ensure all activities are delivered safely, professionally, and in line with site procedures. 

Working in a fast-paced environment, you’ll balance operational oversight with on-the-ground involvement—leading by example, maintaining strong stakeholder relationships, and ensuring a consistent, high-quality security presence across the site. 

Job Location: North Ryde, Sydney 

Contract: Permanent full time/ 48 hrs a week  

Shift Pattern: Day only – 12 hours shifts Monday to Thursday 

Key responsibilities:   

Primary duties include and not limited to:  

• Lead and supervise Security Officers, allocating duties and supporting performance across all security functions  
• Oversee daily operations including patrols, control room activities, access control, and site security procedures  
• Act as the key escalation point for incidents, coordinating response and ensuring accurate reporting  
• Maintain compliance with SOPs, conduct inspections, and support audits while driving a strong safety and security culture 

 About You  

• Must have Security Licence, Classification 1A (Unarmed Guarding)
• Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)  
• Ability to clear an Australian Police Check   
• Strong leadership skills with the ability to manage and support a team 
• Excellent communication, stakeholder engagement, and customer service skills 
• Demonstrated experience in incident management and conflict resolution 
• Intermediate computer skills, including reporting systems and MS Office 
• Ability to work in a fast-paced environment and remain calm under pressure 

 If you have the above criteria, we look forward receiving your application!  

 Why join Certis  

• Work within Australia’s most secure and sensitive environments  
• Be part of a high trust, clearance-based workforce  
• Access ongoing training, career pathways and professional development  
• Operate in a values driven organisation that prioritises integrity and accountability  
• Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.  
• Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework  

 Next Steps:  

Once you’ve submitted your application, the next step is to complete a virtual interview with Certis.  

This is an important part of our hiring process and must be completed for your application to be considered further.  

After you’ve finished your virtual interview, our hiring managers will review all candidates. If you’re successful in progressing to the next stage, we’ll be in touch to let you know what’s next.  

Diversity Statement  

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.  

 Certis Security Australia – Master Licence Details  

Sydney Night Patrol & Inquiry Co Pty Ltd  

• NSW 400674602  

• ACT 17501220  

• QLD 41315  

• WA SA48240  

• NT 345  

• SA ISL 178143  

• TAS 3020  

Certis Security Australia Pty Ltd  

• NSW 405149073  

• ACT 17501742  

• QLD 3158254  

• WA SA 72311  

• SA ISL 235794  

• VIC Z05 798 61S  

• VIC Z05 798 40S  

• NT 1093  

• TAS 458596293