Security Officer - Gatehouse

Certis Australia is a leading provider of integrated security solutions, committed to creating safer environments for businesses and communities nationwide. With a team of over 3,000 highly trained professionals and state-of-the-art technology, we deliver innovative services to ensure the protection of people, property, and critical infrastructure.   

Every uniform, badge and role represents more than daily duties – it represents impact. From safeguarding lives to creating welcoming experiences, our people go beyond what meets the eye to make communities safer, businesses stronger and everyday moments better. Here, your career isn’t just a job – it’s a purpose.   

Job Impact:   

As a Gatehouse Security Officer , you’ll play a critical role in managing secure access and maintaining operational integrity at our client site. You’ll oversee gatehouse operations, control vehicle and pedestrian movement, monitor surveillance systems, and respond promptly to incidents. Your professionalism and attention to detail will ensure uninterrupted service delivery, compliance with security protocols, and a safe environment for staff, contractors, and visitors. 

Key Responsibilities :   

• Access Control: 
• Manage vehicle and pedestrian access at gates, ensuring compliance with site security protocols. 
• Traffic & Movement Management: 
• Control vehicle flow, intercoms, and parking areas to maintain safe and efficient site operations. 
• Contractor & Visitor Induction: 
• Ensure all contractors and visitors are appropriately inducted and logged in the visitor management system. 
• Surveillance & Monitoring:  

Monitor CCTV systems and site alarms, providing perimeter security and identifying vulnerabilities. 

• Patrolling: 
• Conduct internal and external foot patrols to maintain site integrity and detect risks. 
• Incident Response: 
• Respond promptly to alarms, emergencies, and security breaches, escalating as required. 
• Reporting & Administration: 
• Prepare daily communication diaries, event logs, incident reports, and compliance documentation accurately and on time. 
• Compliance & Safety: 
• Monitor WHS standards, enforce security procedures, and report hazards or breaches immediately. 
• Customer Service: 
• Deliver professional, courteous service to staff, contractors, and visitors while upholding security standards. 

Qualifications

• Mandatory:  
• ✔ Current and valid State Security Licence  
• ✔ Certificate II in Security Operations  
• ✔ Current First Aid and CPR Certificate  
• Current MSIC/Ability to obtain and maintain a Maritime Security Identification Card (MSIC). 
• ✔ Excellent communication and customer service skills  
• ✔ Professional presentation and strong understanding of corporate security protocols  
• ✔ Current Valid driving license. 
• Desirable:  

✔ CCTV monitoring and access control system experience 

Benefits & Culture 

What We Offer:  

• A discount program where employees, and their family members, can save at over 400 retailers Australia wide.  
• A well-being program that provides advice about mental, physical, and financial well-being.  
• Comprehensive Recognition & Reward Program celebrating our Certis Values; Professionalism; Integrity; Customer Focus; Teamwork; Courage; Care and Safety & Purpose; Safer; Smarter; Better.  
• Annual Employee Engagement Survey to ensure the voice of our employees & employment engagement is prioritised.   
• Annual Certis Employee Pinnacle Awards to celebrate excellence.  
• An Employee Assistance Program (EAP) that is available to employees and their families.  
• Cultural diversity is valued and supported.  

Diversity Statement   

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.   

Certis Security Australia Master License   

Sydney Night Patrol & Inquiry Co Pty Ltd   

•   NSW  400674602   

•   ACT  17501220   

•   QLD 41315   

•   WA  SA48240   

•   NT 345   

•   SA ISL 178143   

•   TAS 3020