The role requires travel within the local regions to investigate bus service issues, including visits to schools, councils, stations, interchanges, bus stop locations and road work sites.
ComfortDelGro (CDC) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands; CDC NSW, Red Bus CDC, Hunter Valley Buses, and Blue Mountains Transit. Employing around 2000 employees and operating from 15 sites across Sydney, the Hunter Valley and the Blue Mountains, CDC NSW is part of ComfortDelGro’s fast growing global network of more than 40,000 vehicles operating in seven countries.
About the Role:
The Operational Support Group division at CDC is looking for a dynamic, passionate and self-motivated Bus Service Planner to join their team at the Bateau Bay depot.
This is an ongoing full-time opportunity reporting to the Service Delivery Manager to provide support across all school bus and route bus service planning for the regions.
Duties and Responsibilities:
Through the use of appropriate knowledge & skills the Bus Service Planner is responsible for providing support in the planning of bus service networks operated by CDC NSW.
The Bus Service Planner works closely with the Scheduler responsible for the regions, depot operations staff, control centre staff and external stakeholders, including schools, councils, community groups, land developers and Transport for NSW staff.
The position provides information and reports to both internal and external groups, and participates in regular meetings with Transport for NSW. You'll be investigating and writing out business cases for service changes, including calculating differences in contract costs, to ensure KPIs are met.
The compliance of all services and practices with Government Legislation, fatigue regulations, policies, procedural and Company contractual guidelines is a key component of this role.
About You:
- A positive and motivated team player with exceptional internal and external stakeholder management skills.
- Excellent written, verbal communication, interpersonal and negotiating skills
- Detail oriented with attention to accuracy and good record keeping
- Well organised, able to prioritise effectively and manage projects to agreed timelines despite conflicting priorities
Qualification and accreditations:
- Strong PC proficiency, particularly MS Excel, Outlook and Word. Knowledge or ability to learn VBA and SQL.
If this comes across as a career defining opportunity for you, then don’t waste time and apply now.
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- Published on 17 Sep 2025, 3:00 AM