This is a Permanent Full-time role.
We work under a Hybrid working model, meaning you’ll spend some of your time working from home and as well as in our new offices based at 699 Collins Street, Melbourne.
Reporting to the Analytics Lead, this Data Analyst role is primarily responsible for the delivery of data analytics and reporting services for the fulfilment team. This involves aligning analytical solutions with business needs and includes stakeholder engagement, requirements gathering, prioritization, dashboard design and development, conducting deep dive analyses and completing ad-hoc data requests, so that the business can make informed and evidence-based decisions
What You'll Be Doing
What does a normal day in the life of a Data Analyst, Fulfillment at Catch look like?
Well… no two days at Catch are alike, but you could probably expect your typical day to include some of the following things:
Work closely with the relevant business stakeholders (e.g. Head of Fulfilment, warehouse managers, Head of Inventory & transportation, other operations managers) to identify reporting and analytic needs to support decision making within the Fulfilment business
- Ask probing questions to ensure the business problem and the analysis requirements are clearly defined
- Intercept business ideas/questions/concerns, identify the required data points for analysis, retrieve required data from the database, conduct the analysis and circulate the findings and recommendations back to the business
- Develop, update, and automate Tableau dashboards, whilst ensuring data quality, data integrity and data accuracy are upheld
- Work with key business stakeholders in creating better observability of order life cycle using data from many independent applications
- Identify and improve potential areas of report inefficiencies by optimising queries, designing data marts, and curating reports in our data catalogue.
- Identify key areas of improvement and levers that can be pulled to help shift key business metrics
- Collaborate and work closely with Data Engineers, Data Analysts, BI Developers, Data Scientists and upstream application developers to ensure data integrity, scalability, and advanced metrics design
- Convey clear requirements to the rest of the data and analytics team and work closely with them to design and develop any data products required for analytical work e.g. write queries to build data marts that would streamline reporting
- Act as a key engagement point for all fulfilment related data requests, including new data, existing data and derived data requests
The Skills You’ll Have
- Tertiary qualified in relevant discipline (Statistics, Data Science, Mathematics, Computer Science).
- Minimum 3+ years of experience in a similar role within retail or supply chain, scoping, developing and delivering BI solutions and actionable insights
- A star in SQL, ETL, Tableau, data structures and data modelling
- Prior expertise supporting a retail or supply chain business and working with large and complex datasets
- Proven experience in using analytics to generate insights and make recommendations to improve/optimise business processes and solve business problems
- Curious, business outcome focused & can communicate effectively to a non technical audience
- Self-starter attitude with the ability to work in a dynamic and fast-paced environment
- Can work both independently and collaboratively
- Experience with warehouse management systems will be a huge plus
- Statistical programming language like Python or R is a plus
Join our team of Catchies
There has never been a more exciting time to join the Catch Team!!
Our people are at the heart of everything we do, and will go above and beyond for our customers “To be the trusted place where Australians start their shopping journey”.
Working At Catch, You’ll Experience
- Flexibility comes in all shapes and sizes at Catch, and as part of our commitment to flexibility, we offer all team members the opportunity to take control over when, where and how work is accomplished depending on your role.
- To help our team members juggle the demands of work and life, our health and wellbeing program aims to encourage positive morale and help employees reduce stress through the promotion of work/ life balance.
- To enable our team members to give back to our communities, we offer paid volunteer leave
- My Catch Perks - up to 5% discount off selected retailers including Kmart, Target, Bunnings and Officeworks
- An organisation that is experiencing incredible growth
- Support and collaboration, not just with their immediate team, but with the broader organisation as well!
- Other unbelievable benefits and perks like free OnePass membership, study support, in-house learning and development, parental leave programs, plus loads more...
Who are Catch?
Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!
We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers and innovators, and we’re on the hunt for like-minded people to jump on board.
We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.
And we’re just getting started…
At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.