Customer Service Officer

Customer Service Officer – Sandgate

Be the face of Australia and New Zealand's largest collision repair network and deliver an exceptional experience to every customer who walks through our doors.

Your role will include:

• Greeting and checking in customers as they arrive for their assessment
• Providing clear and up-to-date information about vehicle repairs
• Maintaining a welcoming and professional customer environment
• Managing the vehicle return process and addressing any customer concerns

What we're looking for:

• Experience in a customer-facing, fast-paced environment
• Strong communication skills with the ability to build rapport in person and over the phone
• Highly organised with excellent attention to detail
• A team player committed to delivering outstanding customer service

What's in it for you?

• Promote from within culture with real career pathways
• Annual performance-based reviews and service awards
• Team incentives including BBQ lunches, gift cards and end of year Christmas function
• Referral bonus up to $2,000
• Uniforms provided and access to facilities for personal vehicle repairs
• 60+ sites across Australia and New Zealand

APPLY NOW

Capital SMART is an equal opportunity employer welcoming applications from all backgrounds. If you have the drive and talent — when you're part of our team, you're going places!

Together We Do It Right!