Service Manager

The Opportunity

If you are looking for your next challenge and you want to work for a company that is a significant player in the Heavy Vehicle and Machinery market, then this job is for you. This is an exciting opportunity for a personable professional to lead our successfully busy service team in our Wellington branch. This role will be best suited to someone who enjoys providing holistic customer service solutions from an operational standpoint – so everything runs smoothly just like a well-oiled machine!

The successful applicant will have well established sales and service experience combined with knowledge of the heavy vehicle and construction machinery industries.

This is a role that will allow the successful applicant to really make their mark whilst developing their own skills within the industry. It is an excellent opportunity to work for a reputable company that is committed to providing the successful applicant with interesting and varied work in a supportive team environment. 

The ideal person will be proficient at:

• A Safety Commitment – Proactive awareness and total assurance of our number one priority; always exercising a high degree of care for yourself and your team members
• Previous leadership of the Service Department – Demonstrated management experience
• Current and relevant Industry Knowledge having developed understanding and mechanical aptitude for heavy diesel vehicles and earthmoving machinery
• Proven financial acumen with a work history of evaluating labour costs and project expenditure in order to always identifying new growth opportunities for the Sales & Aftersales departments
• Creative problem-solving skills with an innovative ability to navigate complex issues
• Service data analysis experience to improve productivity and efficiency wherever possible
• Commitment to delivering quality service and ensure customer satisfaction
• A personable and professional Communication style– above all else, your personality and charismatic character will be what sets you
• Ability building and maintaining customer relations that provide a strong service focus 

Benefits

• An Attractive and competitive remuneration package
• Health Insurance: We offer Southern Cross's 'Wellbeing One' plan to our staff and have discounted premiums for your immediate family as well.
• Company Vehicle
• Career Development opportunities: We have a commitment to our employees to help them develop and become multi skilled in their career.
• Boost Employee Benefits Program: 'Boost' connects all our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores.
• Uniform & PPE Gear: Customer-facing employees and technicians are supplied with uniforms; this includes PPE gear.
• Stability: CablePrice Ltd is a well-established and reputable company. This is a permanent full-time position that gives you long term job security.
• Company Culture: Included in this is a supportive management structure that values your input in finding new and improved ways to achieve successful outcomes for our customers.
• Refer a Friend Bonus: On top of this, our employees can earn up to $2000, if the referral is successful. $2K is a good weekend away.

About us

CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Bell Equipment, McCloskey International, HSC Cranes, Montabert, MB Crushers and Isuzu Industrial and Marine Engines. We are also authorised sales, parts and service dealer for Isuzu Trucks in Wellington, and as of recently the full range offered IVECO from their light commercial, 4x4, right up to heavy duty on and off hi-way truck range in Palmerston North and Hastings.

If you want to work with the best, are passionate about excellent customer service and want a successful future with CablePrice then this is the perfect role for you. 

APPLY NOW and be Powered to Succeed! 

CablePrice (NZ) Ltd has an overall objective of promoting our company as a fully inclusive and diverse workplace irrespective of a person’s age, gender, ethnicity, culture, disability, or personal beliefs. We aim to employ the best person for the role and if that person needs additional support, we look at ways to accommodate that employee in the workplace. We look to promote internally and provide the right environment to grow our people to be successful with the view of being an equal employment opportunity employer.