Corporate Operations Manager

At Burger Urge, we don’t just serve epic burgers we craft unforgettable moments. We’re on a mission to revive the spirit of local dining: incredible food, killer tunes, and an electric atmosphere. Now, we're looking for a Corporate Operations Manager to help us elevate the experience across our company-owned venues.

Our Values

We’re ambitious, hungry to lead and redefine what great hospitality looks like. Passion fuels our hustle; we love our food, our people, and our brand. Quality is non-negotiable we don’t cut corners. Authenticity runs deep, we celebrate individuality and bold ideas. We’re built for adventure taking risks, shaking things up, and having fun along the way. And we do it all with integrity making choices that are right, not just easy.

Role Purpose

As our Corporate Operations Manager, you’ll be the strategic powerhouse behind our network of company-owned venues. You’ll lead with heart and precision, inspiring teams, optimising operations, and ensuring each venue delivers the premium, on-brand experience our customers crave.

Key Responsibilities

Sales & Financial Performance

• Drive commercial outcomes by leading venue-level strategy, sales performance, and cost control.
• Analyse sales mix, implement hyper-local marketing, and own the P&L across all corporate venues.

Customer Experience Leadership

• Champion the customer journey from start to finish.
• Elevate service standards, reduce wait times, and lead in-venue coaching that creates raving fans.

People, Culture & Training

• Build high-performing teams through smart recruitment, hands-on training, and strong culture.
• Analyse labour KPIs and support our managers in driving team engagement and retention.

Operational Excellence

• Keep operations tight, from food safety and compliance to daily procedures and systems.
• Own venue readiness, maintenance, and ensure every site reflects the Burger Urge brand.

Inventory & Cash Control

• Lead cost control initiatives, stock management, and operational compliance.
• Monitor inventory systems and implement efficiency improvements across sites.

What You Bring

• Proven Leadership in multi-site or senior venue operations.
• Sharp Business Acumen: Confident in budgeting, forecasting, and financial strategy.
• People-First Mindset: Strong background in team development and cultural leadership.
• Operations Wizardry: Deep understanding of venue systems, inventory, and compliance.
• Communication Savvy: Able to influence, inspire, and engage stakeholders at all levels.
• Local Know-How: You understand your market and how to connect with the community.

Why Join Burger Urge?

• You’ll be part of a culture that’s bold, supportive, and always growing. We invest in our people and offer clear pathways for development and career growth. With competitive pay, great perks, wellness-focused initiatives (yes, healthy snacks!), team discounts, and a conveniently located office you’ll have what you need to succeed.