Crew Member | Rockhampton

Crew Member | Burger Urge

Burger Urge has been serving up delicious, juicy burgers for over 18 years. We believe burgers should be done right — using premium local ingredients to deliver both classic favourites and on‑trend creations.

We’re a fast‑growing and dynamic hospitality brand, and we’re now expanding our team at our established Rockhampton restaurant to support continued growth and busy trade periods.

Our Vision

Our vision goes beyond building a successful restaurant chain.

We’re creating a group of companies that blends beautiful product design across food, entertainment, music, film, art and fashion — with the ambition to become one of the world’s leading food, retail and lifestyle brands.

We aim to raise standards, challenge traditional thinking in hospitality and create memorable food and guest experiences that reflect our creativity, values and passion.

The Role

As a Crew Member, you’ll be hands‑on in all areas of the restaurant and play an important role in delivering an exceptional experience for our guests.

We’re hiring both junior and senior crew members, making this a great opportunity whether you’re starting your first job or looking to grow your hospitality career.

This is a fast‑paced, team‑focused role, perfect for people who enjoy staying active and working as part of a close‑knit team.

Key Responsibilities

• Providing friendly, welcoming and efficient customer service
• Taking orders and processing cash and card payments
• Preparing and assembling menu items to Burger Urge standards
• Cooking using grills, fryers and other kitchen equipment (training provided)
• Maintaining cleanliness, hygiene and food safety standards
• Working closely with your team to keep service running smoothly

Senior Crew Members may also be involved in:

• Supporting and mentoring junior team members
• Leading shifts and helping manage service flow
• Assisting with training, quality standards and procedures

Burger Urge Perks

• Employee discounts on food and merchandise
• Full training and ongoing development
• Clear pathways for growth and promotion
• Opportunity to step into senior or leadership roles
• A fun, supportive and energetic team environment
• Job security with a well‑established and growing brand

What We’re Looking For

• A positive attitude and strong work ethic
• Friendly, reliable and team‑focused approach
• Willingness to learn and take feedback onboard
• Good communication skills
• Ability to work in a fast‑paced environment
• Ability to stand for long periods
• Flexible availability including evenings, weekends and school holidays

New to Hospitality?

No experience needed — junior crew and first‑time workers are encouraged to apply.

Requirements

• Valid Australian working rights
• I’M ALERT – Food Handling Certificate (or willingness to obtain)
• RSA Certificate (or willingness to obtain)

If you’re keen to join a growing brand, build new skills and be part of a team that genuinely enjoys what they do, we’d love to hear from you.

Apply now and join The Urge. 🍔