Customer Service Sales Coordinator - Acacia Ridge QLD

What we have on offer:

Due to exciting business growth, we're looking for a new Customer Service Sales Coordinator to join our fun and close-knit team based in Acacia Ridge QLD.

No two days will be the same whilst you focus on delivering exceptional service to our customers, and this varied role will see you responding to sales queries, quoting customers, liaising with other locations and departments to source products, and counter sales requirements to meet internal and external customer needs.

We have a great learning and development program so you will be set up to succeed from the beginning, and our team culture is supportive and fun, with frequent work events, activities and involvement in charity drives organised!

What your new role entails:

• Managing sales enquiries within our branch face to face, over the phone and via email
• Build engaging relationships with our customers and internal stakeholders during every interaction
• Process customer orders, quoting, filing and manage the end-to-end customer interaction
• Providing product-based information and cross-selling products where required
• Problem Solving customer requests

You will be well supported with a team of technical and sales experts.

What you will bring with you:

• Customer service and sales experience
• Excellent verbal and written communication
• Confidence and experience with Microsoft Office products - Excel and Word are essential
• Strong time management skills with attention to detail
• Ability to multi-task as necessary during busier periods
• Experience with industrial products such as lifting and rigging, trade products is preferred but not essential – we will provide training!
• Motivation to learn and progress into other roles within our business
• Ability and willingness to work in a small team environment

Our culture and benefits:

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

• Monday to Friday role, with flexibility options available to support work-life balance
• Competitive salary, incentives, share plans and benefits
• Ability to purchase up to 4 weeks additional annual leave
• Team events, celebrations, charity drives, and development opportunities
• Team member discounts on Wesfarmers products
• Discounted offers from over 300 corporate partners
• Generous Wesfarmers annual share plans
• Attractive parental leave policy and more
• Salary sacrificing and novated leasing options

NEXT STEPS 

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. 

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. 

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

OUR STORY

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.