MANAGER CAPABILITY TRAINING AND ASSURANCE

Personnel Area:  Public Transport Services 

Branch: Network Strategy, Planning and Design 

Duration: Contract - 4 years  

Location: Brisbane - Office-based  

Closing date: Sunday 13 September 2026.

Our Business  

Public Transport Services plays a vital role in keeping Brisbane moving. From planning for future growth to delivering reliable services today, the division supports a connected, accessible and liveable city. 

Our Branch 

Network Strategy, Planning and Design branch is responsible for a range of strategic and business planning activities, including the planning of Council’s evolving public transport network. This involves the development of service initiatives to accommodate future growth, embrace technological change, and deliver enhanced network integration. 

The role 

We are seeking an exceptional executive leader to establish and lead the newly integrated Capability, Training and Assurance function supporting the growth, operational excellence and long-term sustainability of Public Transport Services and our workforce. 

This is a unique opportunity to influence organisational performance at scale by developing the workforce capability, training and assurance systems that underpin safe, reliable and customer-focused transport services for our city. 

You will lead the design and delivery of contemporary workforce capability strategies, competency learning frameworks and assurance systems that ensure employees are equipped to safely and effectively perform operational and asset management roles. Through strong governance, innovation and stakeholder partnerships, you will build organisational readiness and workforce resilience while ensuring compliance with regulatory and safety obligations 

In this role, you will: 

• Lead strategic workforce capability planning and organisational readiness learning and development initiatives to build our future workforce needs in line with organisational priorities.  
• Establish and oversee best-practice training frameworks, competency standards, assurance systems and learning governance to support operational readiness, regulatory compliance and measurable business outcomes.  
• Drive innovation in workforce development through contemporary adult learning methodologies, including blended learning, experiential learning, digital learning solutions, workplace coaching and competency-based assessment.  
• Provide executive oversight of training providers, suppliers and commercial contracts, ensuring strong governance, risk management, supplier performance and value-for-money outcomes.  
• Lead multidisciplinary teams across capability, training and assurance functions, fostering a high-performing culture focused on safety, service excellence, continuous improvement and customer outcomes.  
• Build strong partnerships with operational leaders, regulators, industry stakeholders and government agencies while implementing assurance and reporting systems that monitor workforce capability 

To be successful, you will have: 

• Proven executive leadership experience leading operational capability development, training needs analysis and solutions, competency and assurance functions within complex operational environments 
• Demonstrated success designing and implementing workforce capability frameworks, competency standards, training programs and assurance systems that support operational excellence and compliance. 
• Experience providing executive oversight of external service providers and contracts, including supplier performance, commercial governance, risk management and assurance outcomes. 
• Strong people leadership capability with a track record of building and leading high-performing multidisciplinary teams that deliver coordinated, customer-focused outcomes. 
• Expertise in developing systems, reporting frameworks and analytics that monitor workforce capability, training compliance, competency assurance and organisational performance. 
• Highly developed stakeholder engagement, influencing and strategic problem-solving skills, with the ability to build trusted relationships and translate operational requirements into practical, evidence-based workforce capability solutions. 

Desirable: 

• Experience working within public transport, infrastructure, asset management or other safety critical operational environments. 
• Experience implementing or managing training management systems and digital learning platforms. 
• Experience managing multi-disciplinary teams located in dispersed, multi-site locations. 
• Knowledge of regulatory training requirements and competency assurance frameworks relevant to operational or safety critical industries 

Pre-employment requirements 

Criminal history and business history checks will be undertaken on preferred applicants.  

Benefits of working for Council include: 

• flexible working hours, and flexible arrangements 
• free gym and wellness centre 
• award winning superannuation fund 
• generous leave provisions 
• competitive salary. 

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

For more information: Please call Lillian Moriarty on 07 3178 7205. 

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Sunday 13 September 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.