ACCOUNT COORDINATOR

Personnel Area: Governance & Legal Services

Branch: Strategic Communication and Engagement

Salary Range: Band 5 ($98,778 - $111,969) + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 12 months (Extension/s thereafter but not guaranteed).

Location: Hybrid (between Brisbane Square and working from home)

Our Branch

Strategic Communication and Engagement leads, develops, implements, advises on and evaluates all external communication for the whole of Brisbane City Council.​ Teams across the branch collaborate to plan, drive and deliver strategic and innovate communication plans for a program areas.

Our Team

Group Account Management is a highly skilled team that specialises in project management, stakeholder relationships, communication strategy and implementation. The team partners with program areas across Council (the client) and collaborates with the wider Strategic Communication and Engagement branch to solve problems, identify opportunities and deliver consistent, successful communication outcomes, building trusted relationships to protect Council’s reputation and enable better results for Council and residents.

The Role

We are looking for an Account Coordinator to provide essential support to the account management team, helping to deliver communication projects and ensuring smooth project execution.

Working closely with the account management team, you will coordinate project activities, maintain accurate documentation, support customer enquiries, and help ensure projects are delivered on time and to a high standard.

In this role, you will prepare reports and presentations, complete proofreading and quality checks, undertake project timeline monitoring and general coordination across the branch. You will help maintain client relationships, gather initial brief details, develop communication plans, provide strategic communication advice and support cross‑branch collaboration to ensure accuracy, compliance and positive client experiences.

This is a great opportunity for someone looking to develop their career in communication, marketing, project coordination, or account management.

To be successful in this role you will need:

• demonstrated ability to work collaboratively within a team, contribute to team goals, give and receive feedback, and achieve agreed performance standards
• knowledge of contemporary marketing and communication trends, including digital marketing, and the ability to apply this knowledge to improve campaign outcomes
• proven experience supporting or managing marketing and communication projects, with the ability to coordinate activities and meet project deadlines
• strong stakeholder engagement skills, with the ability to build positive working relationships and deliver excellent customer service
• well-developed written and verbal communication skills, including the ability to research, write, edit, proofread, and present information for a range of audiences
• demonstrated ability to manage multiple priorities, meet deadlines, and maintain accurate records in a fast-paced environment
• sound administrative and organisational skills, including the ability to follow established procedures, prepare accurate documentation, and support consistent service delivery
• a willingness to learn and develop account management skills while contributing to a collaborative, customer-focused workplace culture.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. Cover letters of more than one page will not be accepted.

This role requires a Criminal History Check to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Gema Santos on 07 31781863.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 2 August 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.