INFORMATION MANAGEMENT SERVICES MGR

Personnel Area: Corporate Services

Branch: Support Services

Salary Range: Band 8 ($150,432-$162,791) + superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 24 months (Extension/s thereafter but not guaranteed). Working flexible arrangements and work-life balance

Location: Green Square

Our Business

Corporate Services is committed to delivering better value by continuously improving our people, our processes and our technology

Our Branch

Support Services provides Council's key support services under a centralised model.

Our efficient back-of-house support ensures more resources can be focused on Council’s front-line service delivery.

The Role

We are seeking an experienced Information Management Services Manager to lead the operational delivery of records and information management services across the organisation.

In this role, you’ll lead the day-to-day operations of the Information Management team, making sure our records systems and processes run smoothly and meet all compliance requirements, including the Public Records Act 2002.

You’ll oversee our Electronic Document and Records Management System (EDRMS) and correspondence systems, ensuring records—whether digital, paper-based, or a mix of both—are effectively managed throughout their entire lifecycle. This is your opportunity to keep things efficient and compliant while driving improvements in how we manage information.

We are looking for a leader with proven experience managing operational teams in environments undergoing change and digital transformation, ideally within records management, information governance or similar service environments.

The role requires the ability to improve systems, processes and services while supporting staff through change, promoting best practice in records management and ensuring legislative and organisational requirements are consistently met. 

To be successful you will have:

• proven leadership experience managing teams and delivering high quality, customer-focused information or records management services in a large organisation
• demonstrated experience improving information management practices and leading operational and strategic planning initiatives
• strong knowledge of information management legislation, compliance requirements and governance frameworks
• experience implementing and managing Electronic Document and Records Management Systems (EDRMS)
• experience in managing digitisation projects
• strong communication, stakeholder engagement and interpersonal skills, with the ability to build effective working relationships across an organisation.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

This role requires a Criminal History Check to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Gema Santos on +61 7 3178 1863

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 05 April 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.